Business Systems Architect

3+ months agoIselin, NJ

Medidata: Curing Diseases with Amazing Talent!

Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences:   

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2500 employees.

Key Responsibilities

  • Lead senior business stakeholders through transformative activities, beginning with discovery through the delivery of business value, designed at streamlining business processes to achieve optimal performance

  • Proven ability to build relationships with constituents, including: clients, (business and IT), internal teams, and consulting partners

  • Collaborate with sales during the discovery stage to research and understand client business challenges and drive towards value added solutions at every stage of customer engagement.

  • Contribute to the development of delivery tools and resources, thought leadership, and offerings through personal experience and perspective

  • Guide resources assigned to the project that are responsible for the implementation of cloud solutions designed to enhance the client experience

  • Build a clear requirements development strategy for each engagement.

  • Strong understanding of Salesforce’s capabilities and limitations and can clearly communicate those to internal stakeholders.

  • Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.

  • Responsible for identification and inventory of process pain points and gaps in best practices.

  • Perform rapid analysis and decomposition of complex business information into technical process components.

  • Perform business process modeling, User experience(customer and employee) modeling and basic technical architecture diagramming.

  • Experience in building and presenting various project deliverables including: Process Flow Diagrams, Entity Relationship Diagrams, Basic Integration Topography Diagrams, Executive Design Summaries

  • Can interpret technical and business strategy roadmaps and apply a detailed technical solution.

  • Comfortable building and demonstrating prototypes in Salesforce.

  • Strong presenter to C Suite level audiences as well as technical teams.

  • Comfortable with heavy involvement in user acceptance test planning.

  • Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)

  • Has hands on experience in several mid-size, global implementations using in some of the following areas with technical solutioning capabilities around:

    • *System Implementation & Adoption

    • * Sales Cloud

    • * Service Cloud

    • * Marketing Cloud

    • * Communities and Mobile

    • * platform development

    • *’s Apex programming language

    • *Integration architecture and data flow

    • *Cloud based architecture and application solution strategies


  • B.S./B.A. degree or an equivalent combination of relevant work experience and education

  • Completed at least 5-10 full-lifecycle, enterprise implementations with project ownership. Implementations must have included a combination of the following experience:

    • Solution architect consultant for a consultancy working with mid to large sized organizations

    • Strong analytical and management skills with a thorough understanding of how to interpret customer business needs and translating those into technology and operational requirements

    • Several modalities of business and technical diagramming, journey mapping, user experience design

    • Progressive experience in project management, business analysis, and technology implementation in enterprise environments

    • SDLC

    • Proven ability to lead large, cross-functional workshops of 5 – 50 people (including executive level teams) for process analysis and architecture requirements gathering.

    • Experience implementing or administering project workstreams using strict or adaptive Agile methodology for delivery

    • Experience architecting enterprise integration systems and proven ability to create integration landscape diagrams and use cases a plus

  • Strong expertise in at least three of the following areas is required:

    • Program Governance, Change Enablement and Adoption

    • User Interface and User Experience Design

    • Service Cloud

    • Community Cloud

    • Salesforce CPQ + Sales Cloud

    • Lightning Platform development

    • Proven relationship manager with experience growing and developing strong trusted-adviser relationship with customers

    • Confident and thoughtful personality with the ability to adapt styles to multiple types of clients

  • Enthusiastic, professional and confident team player with a strong focus on customer success

  • Exceptional presentation, communication and problem resolution skills

  • Some project management, problem solving and troubleshooting skills

  • At least one certification

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform. 

Medidata Solutions have powered over 20,000+ clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 


Job ID: olUMefwZ