Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
About This Role
- As a Sales Director you will primarily target new business opportunities within assigned Public Sector accounts
- Research target agencies and develop prospecting campaigns.
- Dive deep in understanding the potential for business alignment.
- Go high-and-wide within agency to understand the full scope of opportunity.
- Lead entire sales cycle from initial opportunity creation to finalizing opportunity outcome. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal.
- Engage with sales ecosystem and Medallia Partners in support of sales opportunities.
- Participate in internal team meetings to collaborate with supporting ecosystem on opportunities, resolve customer issues, share best practices, and work with cross functional teams.
- 5+ years of field sales experience at an Enterprise software/SaaS organization
- Experience selling into Public Sector accounts
- Proven top performer (consistently exceeds targets)
- Bachelor's Degree or equivalent work experience
- Proven analytical ability
- CRM systems knowledge
- Experience in start-up, high-growth companies and/or clearly articulated passion for entrepreneurial environments
- Training in “solution” or “customer-centric” selling
- Understanding of Enterprise Feedback Management (EFM)
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
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