Events Manager

Lead a movement. Build a community. Never Settle.

Medallia is the global leader in Customer Experience Management. Our goal is to create a customer-centric world where companies see you as a person, and not just their next sale. We do this by creating a bridge between companies and their clients, giving them access to your eyes, ears, and hearts, so they can design and deliver exceptional experiences, every single day. Why? Because we firmly believe that no one should ever feel like they’re at the DMV, except when they’re at the DMV.

Oh, and our culture? See for yourself:

The Role:

Medallia helps world class companies create memorable experiences for their customers. Be on the team to create memorable experiences for those same world-class brands.

We’re looking for a seasoned self-starter with extensive field marketing and events expertise who is ready to roll up his/her sleeves and go deep into event planning and demand generation. If you’re highly collaborative, interested in mentoring team members, and feed off the energy of other creative people this is the perfect place for you. Take ownership and demonstrate leadership, all while keeping Medallia’s strategic goals and the competitive landscape in mind. Help Medallia rise above the noise.

We’re growing fast and you’ll be integral to getting Medallia’s name on the map! The Events Manager should have:

  • A business savvy and strategic mindset to understand where Medallia as a company is heading, and how we can align our events and marketing with the impact that we’re trying to create. 
  • The mind of a marketer, and are hungry to share your field marketing expertise. In addition, you have a passion for generating marketing messages that invoke excitement around our events.
  • Excitement about the opportunity to bring your operational and experience design chops as a key member of the conference team.
  • Alliance-building skills to develop relationships with internal and external stakeholders for support, guidance, and touch points to the business. You’re building partnerships which are integral to our marketing objectives.
  • Project management skills to run events from the beginning planning stages all the way to day-of execution. You have creativity, ownership, and a vision - how can you put your own stamp on Medallia’s brand?
  • A strong attention to detail and a keen eye to stay organized for each step of the process. You are proactive in identifying problems before they occur and have an ability to anticipate what’s next.
  • A results and metric driven approach to measure the results of our efforts and drive and inform future strategic decisions.

A little bit about you:

  • Bachelor’s degree and at least 5 years of events/marketing experience, preferably at a fast-paced technology company or supporting a client-facing team
  • Ability to handle high-pressure situations
  • Extremely strong organizational, project, and time management skills
  • Strong sense of urgency and efficiency in completing work
  • Proficiency with MS Word, Excel, PowerPoint, Google Docs, and all other Silicon Valley survival tools

We take the term "go-getter" to heart at Medallia…if you’re looking for an opportunity to grow with an amazing company, let’s connect!


Meet Some of Medallia's Employees

Natalie N.

Sales Development Representative

Natalie works on the Inside Sales Team to find new customers interested in partnering with Medallia. She helps these partners improve customer experience at their respective companies.

Shwetha S.

Senior Manager, Implementations

Shwetha works with a portfolio of Medallia clients to design and implement the best customer experience programs. She works to maximize client results and make a real change in their customer experiences.

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