DevOps Engineer

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. 


The Role

  • Medallia Digital (previously Kampyle) is a global Customer Experience Management company. Our SaaS solution is used by premier brands and enterprises every day, to improve the experience of their customers. At Medallia Digital, we are constantly pushing the boundaries to reshape the digital Voice of Customer landscape, and we are looking for innovative, talented employees to help evolve our industry-leading product.


Responsibilities

  • We are looking for a team player who has a passion for technological challenges, who embraces a dynamic environment, and who will help us scaling out our existing infrastructure and deploying new cutting-edge tools.
  • We are constantly building new infrastructure and platforms, scaling out our existing infrastructure and deploying new cutting-edge tools to meet and exceed the scale demands in multiple geographic regions.

Minimum Qualifications

  • Practical Experience working with Production environments.
  • Understanding of networking technologies and network flow.
  • Practical Experience configuring cloud-based platforms (AWS preferred).
  • Working with AWS services, especially EC2 and S3.
  • Experience in Docker
  • Proficient with monitoring tools.
  • Experience managing and maintaining Linux servers in a global, multi-server environment.
  • Experience in Jenkins
  • Excellent communication skills.
  • Motivated by high desire to learn.
  • A team player who understands that the only way to solve large problems is with teamwork and mutual support.

Nice-to-have Skills

  • Experience writing Bash / Python / Powershell scripts .
  • Experience with infrastructure automation tools: Ansible, Salt .
  • Experience with postgresql.
  • Experience with monitoring tools.
  • Experience with Kafka

What we provide

  • A great team that truly loves what they do
  • An open environment that respects you and your time
  • Cutting edge technologies and cloud infra 
  • Opportunity to be part of a global team for one of the top SaaS companies in the world
  • Central location in Ramat Gan Bursa area, 5 minutes from the train station
  • Competitive benefits





At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

Meet Some of Medallia's Employees

Natalie N.

Sales Development Representative

Natalie works on the Inside Sales Team to find new customers interested in partnering with Medallia. She helps these partners improve customer experience at their respective companies.

Shwetha S.

Senior Manager, Implementations

Shwetha works with a portfolio of Medallia clients to design and implement the best customer experience programs. She works to maximize client results and make a real change in their customer experiences.


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