Corporate IT Support, EMEA
- We are looking for a super smart, friendly, and all-around awesome individual who takes care of people, and the technology they use. As a member of the Corporate IT team, you will have the opportunity to create a seamless experience to Medallia end-users in multiple offices around the world, research and deploy new tools and services, and just flat out solve hard problems.
- Enjoy taking care of people? Love the chance to see the direct, massive impact of your work? If you answered yes, then we’d love the opportunity to meet you.
- We are Medallia Corporate IT. Our team makes life easier, better, and faster for our company.
- Exceptional customer service, interpersonal, oral and written communication skills
- Ability to multi-task and establish priorities while having a passion to learn and improve IT in an innovative manner
- Proficient in Apple macOS and hardware troubleshooting
- Basic AV and web conference knowledge (tools such as Zoom, Webex etc.)
- Unwavering Integrity
- At least one (1) year in-house experience in a corporate environment
- Experience with Google Apps and back-office applications (SSO, Okta, Windows Active Directory)
- Telephony knowledge and experience (Avaya IP Office, RingCentral)
- Networking knowledge and experience (Cisco, Aruba)
- Casper Certified
- Knowledge of Bash scripting
- Vendor management experience
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