Contract Visual Designer

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, Austin, Washington D.C., and Tel Aviv. 

Contract from September through November

The Team
Medallia Marketing creates global brand awareness for Medallia as the leader in Customer Experience Management and for the customer experience improvement movement. We drive engagement, understanding and demand for our offering with prospects, customers, partners, investors, candidates, and employees.

The Role

  • This role is a contract position on our creative team supporting a key web initiative. This role will work out of our San Mateo office and be an integral member of the team. As a visual designer, you’ll execute digital projects on time and at Medallia-level quality, driving business results.


  • Design web pages
  • Implement UX best practices
  • Collaborate with developers to execute design vision
  • Work collaboratively with other designers, writers, and producers


  • Web design and UX expertise
  • Experience designing for multiple breakpoints
  • Demonstrated proficiency in the formal elements of design, including typography, layout, color, hierarchy and brand consistency
  • Excellent attention to detail
  • Ability to implement feedback and work as a member of a creative team
  • Looking to work closely with a marketing team in a fast pace environment
  • BA or BFA in Graphic Design or comparable degree
  • Excellent level of proficiency in Sketch, Photoshop and Illustrator
  • Basic knowledge of HTML and CSS

Additional Request

  • Along with your resumé, please submit a link to your portfolio that highlights relevant work.

At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

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