Accounting Manager, EMEA & APAC

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. 

We are a high-growth, full-scale (>1K employees) global SaaS company that is building a solution that we believe can make us one of the largest software companies in the world. We are a late-stage, pre-IPO, and are building teams, processes, and systems that are public grade and can take us to $1B+/year in revenue.

This position is based in our London office, and the role will support 7 global business units across EMEA & APAC.


  • As an Accounting Manager, you will join our International Finance Team as a trusted manager and visible partner to the business. Here’s a sneak peek at what you’ll accomplish with us:
  • Lead – Become a trusted advisor, mentor, and manager of a small team of rockstar teammates.
  • Use your keen eye for detail – Review account reconciliations and journal entries; prepare balance sheet and income statement analytics.
  • Practice your prioritization skills – Oversee day-to-day activities of accounting including expense accruals, fixed assets, lease, intercompany, allocations and local eliminations.
  • Keep us on our toes – Ensure all financial data is in compliance with US & local Generally Accepted Accounting Principles (GAAP). Maintain internal financial controls and procedures; ensure proper documentation and support for SOX compliance.
  • See processes through from end-to-end – Coordinate and execute close schedule; ensure all required financial data is properly captured, reconciled, documented, and disclosed.
  • Create and improve – Own and initiate continuous process improvement management, including optimizing our existing use of technology and appraising new new software to support our growth and ability to scale. Develop and maintain appropriate accounting policies and procedures for all International regions.
  • Facilitate and foster relationships – Act as the primary liaison with auditors for interim audit reviews, annual audits, and SOX audits, including International and HQ group audit relationships.


  • You will be ACA, ACCA OR CIMA qualified, with 3+ years post qualification experience 
  • You are ready to apply your academic knowledge from your Bachelor’s degree in a related field (accounting, finance, business, etc)
  • You will ideally have gained experience from within a fast growing SaaS or technology company and now looking for your first or second move in industry
  • You will have experience using cloud technology such as Netsuite, Workday and Concur
  • You will have worked in a global business and have familiarity with working in a matrix structured reporting organization
  • You are a great verbal and written communicator and have recent managerial or supervisory experience and be excited to lead a small but highly visible team
  • You thrive working in a fast-paced environment and enjoy the challenge of thinking fast on your feet to execute best in class solutions 
  • You will be competent and proficient in all MS software tools incl. excel to an advanced level
  • You will be comfortable talking about accounting, control and compliance matters with your finance peers, as well as with non-finance colleagues and business leaders   

At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

Meet Some of Medallia's Employees

Natalie N.

Sales Development Representative

Natalie works on the Inside Sales Team to find new customers interested in partnering with Medallia. She helps these partners improve customer experience at their respective companies.

Shwetha S.

Senior Manager, Implementations

Shwetha works with a portfolio of Medallia clients to design and implement the best customer experience programs. She works to maximize client results and make a real change in their customer experiences.

Back to top