Restaurant Experience Representative

Do you have strong written and verbal communication skills? Are you a people person with exceptional relationship building skills? Do you want to join a smart, hardworking team at fast-paced company? If this sounds like you, MealPal is hiring!

As a Restaurant Experience Representative at MealPal, you’ll work directly with our merchants to ensure they have a seamless experience. You’ll know our product and their accounts inside and out. You will respond to inquiries and troubleshoot issues.

Responsibilities:

  • Respond quickly and effectively to our merchants via email and phone
  • Consistently manage a high-volume of merchant partners
  • Build relationships with our merchant partners
  • Clearly communicate MealPal's value proposition to current merchant partners
  • Proactively work to improve merchants’ experience
  • Share merchant feedback internally to improve our product

Requirements:

  • Exceptional written and verbal communication skills
  • Ability to work quickly with strong attention to detail
  • Problem solver with a can-do attitude
  • Amazing customer service skills
  • 1-3 years of professional experience
  • Charlotte based

Compensation: 

  • Competitive compensation
  • Health benefits & paid vacation
  • Meaningful equity and the opportunity to build something
  • 401(k) with company match
  • Opportunity to work with a smart, passionate team

Meet Some of MealPal's Employees

Katie G.

Co-founder

We have a great team of people here who are excited to build the company from the ground up and to truly make a difference every single day.

Ashley L.

Partnerships Lead

Ashley oversees MealPal’s Sales Teams across the U.S. and Canada, providing representatives on the ground with the support they need to launch MealPal’s lunch app across locations.


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