Account Manager

Are you a people person with exceptional relationship building skills? Are you a creative problem-solver who proactively finds solutions to problems? Do you want to join a smart, hardworking team at fast-paced company? MealPal is looking for an Account Manager!

As an Account Manager at MealPal, you’ll work directly with our merchants to ensure they have a seamless experience. You’ll know our product and their accounts inside and out. You’ll work quickly to troubleshoot any issues they’re having with a positive and helpful attitude. You’ll share merchant feedback with our sales and product teams to help improve MealPal.

Responsibilities:

  • Respond quickly and effectively to our merchants via email and phone
  • Build strategic relationships with our merchant partners
  • Clearly communicate MealPal's value proposition to current merchant partners
  • Proactively work to improve merchants’ experience
  • Consistently manage a high-volume of merchant partners
  • Share merchant feedback internally to improve our product

Requirements:

  • Exceptional written and verbal communication skills
  • Ability to work quickly with strong attention to detail
  • Problem solver with a can-do attitude
  • Amazing customer service skills to ensure our merchants are successful
  • 1-3 years of professional experience
  • NYC based

Compensation: 

  • Competitive base salary
  • Meaningful equity and the opportunity to build something
  • Health benefits, paid vacation, and free lunch
  • Opportunity to work with a smart, passionate team

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