Family Care Specialist
PURPOSE
At MDA, we arefighting to free individuals — and the families who love them — from theharmful effects of muscle-debilitating diseases so they can live longer andgrow stronger.
Our Values are our strength: We believe in MUSCLE:
Mission: We'redriven to accelerate progress for families and muscle health.
Understanding: We're attentive to our constituent's needs and each other's.
Stewardship: Byinvesting precious resources wisely, we drive the best possible outcomes.
Collaboration: We foster win-win partnerships and build communities.
Learning: Knowledge powers our success and empowers our people.
Excellence: Westrive to do our best and exceed constituents' expectations.
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PositionDescription:
The Family Care Specialist will report to the AssociateDirector of Family Support & Clinical Care. The primary responsibility ofthis role is family support and engagement. This individual will implementfamily support, education and engagement programs. They will direct/co-direct 2summer camp sessions per year and is responsible for planning, volunteerrecruitment and implementation (with district team and Associate Director).
Responsibilities:
- Directs/co-directs2 summer camp sessions per year (requires overnight stays at camp for up to twoweeks);
- Workswith Associate Director of Family Support & Clinical Care to streamlineactivities and themes for camp program
- SupportNational Awareness month initiatives
- Oversightof equipment loan program
- Implementseducation, family engagement & transitions programs
- Createand maintain MDA Resource Center by state/locality to provide to stakeholderswhile providing updates to National call center
- Recruitsfor Muscle Walk
- Attendsclinic(s) in area
- Developmentand management of annual family outreach plan
- Registrationof families, assisting families and maintaining family database
- Takingpart in local educational advocacy efforts
- Responsiblefor fostering a partnership with the district staff to implement Muscle Walk,Summer Camp and other major programs.
- Otherduties as assigned.
Competencies:
- Adaptability: Adapts to changes in the work environment; Manages competingdemands; Changes approach or method to best fit the situation; able to dealwith frequent change. Must be able to work in a dynamic, complex,fast-paced organization.
- Communication Skills: Clearly and persuasively communicate, listen andseek clarifications; participate in meetings, write clearly and informatively,comfortable with public speaking.
- Professionalism: Work well in a fast-paced environment; treat others withrespect and consideration; accept responsibility for own actions. Understandbusiness implications of decisions, align work with strategic goals, completeadministrative tasks and develop strategies to achieve organizational goals.
- Teamwork: Balances team andindividual responsibilities; Exhibits objectivity and openness to others'views; Gives and welcomes feedback; Contributes to building a positive teamspirit; Puts success of team above own interests; Ability to build morale andgroup commitments to goals and objectives: Supports everyone's efforts tosucceed.
- Problem Solving: Identify and resolve problems in a timely manner. Gather and analyze information skillfully;solicit feedback and use reason when dealing with emotional topics.
Qualifications:
- Anundergraduate degree is preferred. Advanced degree in a related field isdesired.
- Previousexperience in voluntary health organizations or related fields stronglypreferred.
- Successfultrack record in program implementation and relationship building.
- Abilityto travel and navigate geographically-diverse markets. Overnight travel will berequired. Travel percentage varies based on territory. Reliable transportationrequired.
- Comfortableinteracting with families from diverse disability, cultural and economicbackgrounds within a semi-medical environment.
MDA is an Equal Opportunity/Affirmative Actionemployer. All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, disability, orprotected veteran status.