Solution Delivery Manager - Healthcare Analytics & Delivery


  • Master's degree in business or engineering; an MBA is highly preferred
  • 8 - 12 years of experience in the field of IT, consulting and/or business intelligence
  • Experience in leading teams
  • Experience working with large databases, data visualization tools, machine learning and statistics
  • Proven track record in managing implementation and/or solution deployment program
  • Entrepreneurial and collaborative nature
  • Able to work well within teams across continents/time zones

Who You'll Work With

You'll work with our Healthcare Analytics & Delivery (HA&D) team and will be based in New York. Healthcare Analytics & Delivery is part of McKinsey Solutions and McKinsey's New Ventures.

The Healthcare Analytics & Delivery team uses healthcare data (payer / provider / 3rd party data) and analytics to answer some of the most pressing questions our healthcare clients have today such as "How do we manage cost of care while improving quality?", "How do we remain competitive in the evolving healthcare landscape?", "Who are the most vulnerable patients and what interventions can we design to better care for them?".

Our capabilities are foundational to multiple high profile initiatives and have been core to the Healthcare practice in delivering organization wide transformation programs for payors (public and private) or providers. The team has grown to 200+ colleagues globally over the last 4 years. It is a unique mix of Healthcare Experts, physicians, statisticians, engineers, data scientists, and more.

McKinsey New Ventures fosters innovation driven by analytics, design thinking, mobile and social by developing new products/services and integrating them into our client work. It is helping to shift our model toward asset-based consulting and is a foundation for –and expands our investment in –our entrepreneurial culture. Through innovative software as a service solutions, strategic acquisitions, and a vibrant ecosystem of alliances, we are redefining what it means to work with McKinsey.

As one of the fastest-growing parts of our firm, New Ventures has more than 1,500 dedicated professionals (including more than 800 analysts and data scientists) and we're hiring more mathematicians, data scientists, designers, software engineers, product managers, client development managers and general managers.

What You'll Do

You will define, set-up, and manage the solution delivery processes while working closely with HA&D leadership and McKinsey resources.

You'll leverage the Healthcare Analytics and Delivery solution to serve clients and create sustainable impact. You'll often work on more than one project at a time and will be at the core of bridging client business challenges with HA&D capabilities.

You'll work with client representatives and McKinsey consultants in joint problem-solving sessions, and define the project scope (problem definition, configuration, data modeling, usability review, process set-up, etc.). You'll estimate costs for setting up operations as well as operational costs for executing data acquisition and professional solution delivery activities. You'll manage the set-up of operations by being the single point of contact for internal IT and product teams and/or the different shared service centers.

Additionally, you'll drive the process of converting and enriching client raw data sources to deliver the insights related to the business challenges at stake. You'll accompany clients in their use of HA&D solutions to sustainably drive high impact. This involves engaging with client sponsors on a regular basis to discuss about how to drive user adoption, help them with questions they might have regarding the Solution usage or applicability and build client capabilities.

You will also act as a main point of contact within other local teams and leadership groups ensuring communication around solutions, solution connectivity and local and broader teams networking, among others.

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