Senior Human Resources Administrator


  • Bachelor's degree in HR or related field preferred
  • 2 - 4 years HR experience, preferably in professional services environment
  • Ability to dive into complex, ambiguous situations and bring them to an effective resolution
  • Demonstrated personal responsibility and process ownership that drives high-quality results
  • Skilled in deductive reasoning, i.e., the ability to apply general guidelines to specific problems to produce answers that make sense
  • Strong problem solving capabilities combined with a bias to simplify complicated processes and a drive to bring items to an impactful resolution
  • Ability to shift rapidly between the big picture and details without getting stuck in either
  • Independent project management skills, flexibility, and organization; excellent time management skills
  • Natural curiosity to understand a process, but not to the point of being paralyzed to take the next step without "mastering" the subject
  • Customer service orientation framed by exceptional interpersonal and communication skills
  • Genuine interest in taking on more responsibilities and challenges involving additional complexity
  • Great instinct for highest-priority tasks to help others prioritize tasks as appropriate.
  • Proven ability to handle confidential information, personal integrity, excellent judgement and high ethical standards
  • Conveys sense of enthusiasm for his/her role and contributions
  • Stress tolerance related to time sensitive deadlines
  • Exceptional accuracy combined with a focus on efficiency

Who You'll Work With

You will be based in our Tampa Service Center (TSC) located in St. Petersburg, FL and will be a part of the North American Human Resources team.The Tampa-based North American HR team supports all 7700 U.S.-based colleagues.

What You'll Do

You will be responsible for the day-to-day coordination of a wide variety of human resources processes and programs.

You'll be the first point of contact for and communicate effectively with firm members on benefits, payroll, and other HR matters via e-mail and phone. You'll help to address concerns and solve complex HR issues and exceptions to general policies in collaboration with office-based HR teams throughout the US.

Additionally, you will support the full life cycle of our firm members, including the full on-boarding and exit process, immigration details, background screening, etc.

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