Practice Operations Specialist - Tech, Media,and Telecom


  • Undergraduate degree; MBA or other advanced degree beneficial
  • Industry knowledge of the Tech, Media,and Telecom sector
  • Excellent interpersonal and communication skills
  • Strong integrity, maturity and fairness in dealing with people and confidential information
  • Ability to rapidly prioritize and multi-task given competing demands and deadlines, while incorporating a client service and accountability mindset
  • Positive attitude, excellent team player, driven and motivated to grow within the team
  • Strong analytical skills
  • Strong proficiency in Microsoft Office suite
  • Fluency in English
  • Eligible to work in Malaysia

Who You'll Work With

You will work with the Tech, Media,and Telecom (TMT) sector in our Kuala Lumpur office.

The Tech, Media and Telecoms (TMT) sector impacts the technology that is at the heart of change in every industry: from banking to healthcare; from retail to travel and transport. Our TMT clients reflect that energy and innovation, and so do our people.

What You'll Do

You will drive a number of priority initiatives to arm client service teams with our best TMT knowledge, and our leaders with the performance information they need to effetively lead their respective groups.

In this role, you will play a key part in maintaining a digital library with the latest topics, references and CVs. You will assist in the creation of new knowledge pieces and credentials and will provide support in the development of competitive proposals.

You will participate in the problem-solving and the creation and maintenance of new client development tools. You will work closely with the graphics and communications teams to ensure the highest standards are met. Additionally, you will participate in the identification of best-practices that can be leveraged and replicated so that the TMT group can deliver substantial, lasting value to clients.

See Inside the Office of McKinsey

McKinsey helps clients facing a whole range of business questions to identify, understand, and analyze their options and make good strategic decisions. Whether it’s a tech giant contemplating a large investment, a pharma company expanding overseas, or a nonprofit looking to increase donations, the McKinsey team knows the ins and outs of the industries it serves and helps its clients tackle tough challenges and make big decisions.

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