McKinsey Solutions - McKinsey Academy - Finance & Operations Manager - North America


  • Bachelor's degree; MBA and/or CPA preferred
  • 3-7 years of relevant work experience
  • Outstanding analytical thinking and problem solving skills
  • Excellent organizational ability and attention to detail
  • Strong structured verbal and written communications
  • Proven project management expertise and ability to manage several projects at the same time
  • Ability to collect, organize, and disseminate information in a highly effective manner
  • Collaborative team player who can manage / coach / motivate others to work together
  • "Roll up the sleeves attitude" and the proactivity to get things done in an entrepreneurial environment
  • Strong ownership mindset evident through responsibility and accountability for end product
  • Excellent professional standards, judgment, and discretion when dealing with sensitive information
  • Significant experience with Microsoft Excel and Powerpoint required
  • Knowledge of Salesforce (CRM) and/or Tableau (data visualization) preferred

Who You'll Work With

You will work as a core part of the McKinsey Academy team in either New York or Waltham, MA. McKinsey Academy is a New Ventures scale-up that brings McKinsey expertise to our clients for leadership development and functional capability building, reporting directly to the COO. This is an opportunity to work with a group of highly-motivated entrepreneurs to help scale our financial and operational processes to drive the next phase of our growth.

McKinsey Academy's mission is to accelerate the transformation of individuals, companies, and countries by unlocking the potential of their people. We do this by closely partnering with business and HR leaders to reimagine the approach to developing their leaders and building capabilities across the organization.

McKinsey Academy helps develop our client's people in many ways. Firstly, Executive Programs provide multi-client in-person and digital programs that build leadership skills for senior executives and mid-level managers. Secondly, Functional Academies provide digitally-enabled experiential learning on a broad range of functional skills and strategic topics (e.g., Digital, Advanced Analytics). Lastly, Custom Programs enables the design and delivery of bespoke leadership programs to reach cohorts of executives and managers at individual clients.

McKinsey New Ventures fosters innovation driven by analytics, design thinking, mobile and social by developing new products/services and integrating them into our client work. It is helping to shift our model toward asset-based consulting and is a foundation for –and expands our investment in –our entrepreneurial culture. Through innovative software as a service solutions, strategic acquisitions, and a vibrant ecosystem of alliances, we are redefining what it means to work with McKinsey.

As one of the fastest-growing parts of our firm, New Ventures has more than 1,500 dedicated professionals (including more than 800 analysts and data scientists) and we're hiring more mathematicians, data scientists, designers, software engineers, product managers, client development managers and general managers.

What You'll Do

You will be responsible for enhancing and driving the operating processes that will enable McKinsey Academy to continue to grow and achieve large-scale sustaining impact with our clients.

As the Manager of Operations, you will work directly with leadership to create long-term strategic plans and annual budgets (e.g., client impact targets, revenue projections, product development roadmap, and people plan). You will design, implement, and continuously update various reporting metrics to measure progress against plan (e.g., client development pipeline tracking, delivery team utilization).

You will create and enhance financial models and forecasts to assist leadership in making strategic decisions. Additionally, you will design, roll-out, and manage tools and processes to enable operating efficiencies (e.g., Salesforce for client development team, Tableau data visualizations for course operations team).

You will collaborate with program and opportunity owners to ensure accurate capturing and tracking of opportunities. You will lead the monthly P&L review, including revenue and operating expense reconciliation process vs. budget. You will recommend solutions for financial report discrepancies and problems. You will collaborate with McKinsey Academy and finance resources to oversee invoicing processes. You will manage contracting, onboarding, and oversight of external vendors and contractors.

You will lead the onboarding process for all new full-time hires in addition to maintaining organization charts, job descriptions, and professional development programming.

You will coordinate and prepare for key operating meetings (e.g., board meetings, town halls, offsites). You will also work closely with cross-functional McKinsey teams (e.g., Finance, Professional Development) to solve problems, and drive recommendations through to implementation.

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