Learning Design Manager
- Ed.D, Ph.D or Master's degree in instructional/Learning design, human resource development, educational technology, communications or a related field
- At least 6+ years' experience in instructional content development, ideally in a professional services environment
- Experience with professional services organization
- In-depth working knowledge across multiple development approaches including but not limited to: Digital Learning (WBT, virtual classroom learning, Video-based Learning, MOOCS/SPOCS, Learning Apps), Instructor-led classroom learning (simulations, facilitated learning) workplace learning, coaching, and mentorship
- Drive to build external networks -- developing and cultivating relationships with external development groups and learning providers
- Able to create structure around ambiguous assignments and manage complexity in terms of the work and stakeholders to deliver results in a compressed timeframe
- Strong foundation in problem-solving, analytics and project management principles and tools
- Use best-in-class instructional design techniques to deliver new elements while meeting budget and timeline requirements
- Strong communications skills; superior editing, writing, and critical reasoning skills
- Confidence; maturity; presence and credibility of senior client service professionals
- Strong ability to quickly grasp range of complex business issues
- Demonstrated passion for learning
Who You'll Work With
You'll work in either Atlanta, Tampa, or Waltham as part of the Design and Development Center of Excellence (D2 COE) and our McKinsey Learning organization.
D2 COE works virtually across the US and is responsible for the design of Learning offerings across the organization and in multiple formats, working with project teams, outside vendors and internal subject matter experts to develop content across a range of topics.
What You'll Do
You will work in project teams of typically 3 – 20 professionals including outside vendors and internal subject matter experts and key stakeholders in all aspects of design and development.
You'll lead discussions around the performance needs of audiences, applying adult learning principles and design learning solutions to address these needs in collaboration with stakeholders to balance near-term needs with long-term strategic aspirations.
You will recommend design approaches and design interactions that support specific performance objectives and that are sustainable and repeatable innovations, and you'll have the opportunity to lead content collaboration with stakeholders, problem-solving to achieve performance objectives and resolve issues, risks, and quality challenges.
Additionally, you'll lead the creation of learning solutions using a variety of appropriate learning strategies including interactive instructor-led classroom learning, web-based and virtual classroom training, performance support, and workplace-based learning ensuring solutions meet quality and learning standards. You will be responsible for content at all stages of the design and development lifecycle, enforcing quality standards, and adhering to deadlines including vendor management.
You will lead the project team's understanding and application of learning development technologies and contribute to the team's awareness of new technologies and applicability. Furthermore, you'll often provide innovative thought partnership, you'll stay informed on current findings about our user population and you'll regularly contribute to our research agenda.
In this role, you'll keep project leaders, stakeholders and subject matter experts engaged in the development of learning programs, maintaining scope, high quality, and timeliness. You'll also have the opportunity to coach less experienced content authors and stakeholders in content development principles, concepts, and best practices.
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