Implementation Consultant - Marketing & Sales Operations


  • Bachelor's degree in Business, Marketing, Engineering, or Operations (advanced degree preferred)
  • 5-8 years of sales operations or sales management experience
  • Experience leading change transformations and/or operations projects for the sales and/or marketing functions
  • Superior problem solving and analytical skills
  • Passion for coaching and mentoring; strong people skills and ability to engage all levels of the organization (especially frontline)
  • Participation in a Sales rotational/leadership development program a plus
  • Skills to communicate complex ideas effectively
  • Comfort with extensive travel (4-5 days/week)

Who You'll Work With

You'll be working with McKinsey Implementation – a rapidly growing capability for our firm – in locations throughout North America. As a member of MI, you'll work closely with our client project teams, providing end-to-end support to ensure the clients are able to deliver and sustain the full benefits of McKinsey's recommended change in their business.

What You'll Do

Your goal as Sales Operations Implementation Coach is to help clients build these capabilities in delivery and execution, both during the business assessment phase and after our strategic recommendations have been made.

Focused on Marketing and Sales engagements, Implementation Coaches are on the ground ensuring that implementation success is a priority. They engage at a deep level, working in small teams to build our clients' capabilities, systems, and processes needed to deliver bottom-line results and then ensure those results will be sustained. Their work is about coaching and delivering lasting outcomes.

Meet Some of McKinsey's Employees

Danielle B.


Danielle is one of the leaders of McKinsey’s business with retail and consumer clients. She oversees client projects and helps her teams and her clients utilize McKinsey’s resources.

Fope F.

Senior Associate

Fope helps lead a small team that works for McKinsey clients, helping them address business challenges and strategic questions. Though based in the NYC office, she travels frequently so she can be in-person with her clients.

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