Head of Client Delivery, Integrated Lean Solutions


  • Bachelor's degree in business; MBA is a plus
  • 10 - 15 years of experience
  • Proven track record of running large programs with multiple implementations and/or solution deployments in both waterfall/agile environments
  • Experience overseeing the work of multiple team members and tracking their projects' key performance indicators (e.g. budgets, progress against time-lines, team health)
  • Adept at managing key stakeholders (Client & Internal) and able to drive change in the organization
  • Entrepreneurial and collaborative nature working across different continents/time-zones

Who You'll Work With

You will join Lean Solutions, a McKinsey Solution and part of New Ventures, in Chicago or New York/New Jersey.

Integrated Lean Solutions (ILS) is a software and expertise-based framework developed with the client's Chief Operating Officer (COO) in mind. It is focused on optimizing manufacturing performance to improve throughput, lower operating costs, reduce capital requirements, and better meet customer delivery targets. Currently ILS is composed of seven Solutions ranging from shop-floor KPI dashboards and problem-solving tools to long-term maturity assessments and knowledge platform.

McKinsey New Ventures fosters innovation driven by analytics, design thinking, mobile and social by developing new products/services and integrating them into our client work. It is helping to shift our model toward asset-based consulting and is a foundation for –and expands our investment in –our entrepreneurial culture. Through innovative software as a service solutions, strategic acquisitions, and a vibrant ecosystem of alliances, we are redefining what it means to work with McKinsey.

As one of the fastest-growing parts of our firm, New Ventures has more than 1,500 dedicated professionals (including more than 800 analysts and data scientists) and we're hiring more mathematicians, data scientists, designers, software engineers, product managers, client development managers and general managers.

What You'll Do

You will be a part of the Lean Solutions leadership team in the Americas and will work to shape and successfully drive the delivery of a portfolio of projects from end to end.

You'll leverage Lean Solutions and firm assets to serve clients and create sustainable impact. You'll do so by shaping and delivering a portfolio of projects across different stages of their life-cycle. This will involve working very closely with and overseeing the work of team members tasked with bridging client business challenges with Lean Solutions' capabilities.

You'll contribute to problem-solving sessions with the project team, client representatives as well as McKinsey consultants on a regular basis. When necessary, you will also serve as the escalation point for all three groups. You will work closely with clients and McKinsey practice leaders to ensure the tools and service offerings deliver on client requirements.

You'll work closely with leadership to drive process improvements in the organization by implementing and rolling-out project management best practices. You will act as an evangelist for strong project management discipline in the client service organization overall, leading by example and coaching team members on such things as budget management, work plan development, risk management/mitigation and ongoing project governance.

Meet Some of McKinsey's Employees

Danielle B.


Danielle is one of the leaders of McKinsey’s business with retail and consumer clients. She oversees client projects and helps her teams and her clients utilize McKinsey’s resources.

Fope F.

Senior Associate

Fope helps lead a small team that works for McKinsey clients, helping them address business challenges and strategic questions. Though based in the NYC office, she travels frequently so she can be in-person with her clients.

Back to top