Corporate Business Functions - Analyst


  • Master's degree
  • Deep expertise in optimization and transformation of back office functions
  • Excellent written and oral communication skills
  • Strong problem-solving, and analytical skills
  • Effective at managing multiple concurrent client engagements in a highly matrixed and autonomous work environment
  • Automation / Robotics experience would add advantage
  • Self-motivated and highly service-orientated work ethic

Who You'll Work With

You'll work in our San Jose, Costa Rica office and will be a part of our Knowledge Network. You will work with consultants and clients to prepare complex data analyses and models that help solve client problems and deliver significant measurable impact.

Our global knowledge network includes more than 1,800 knowledge professionals who work alongside our consultants and clients to generate distinctive insights and proprietary knowledge. You will work with this group to help develop, codify, sanitize, and manage our global knowledge portal, which includes more than 50,000 documents that form the backbone of our firm's knowledge management.

What You'll Do

You will be responsible for developing and defining operational strategies to help our clients around the world solve their most critical problems.

You will optimize functions such as IT, Finance, HR, Procurement, Legal and Facilities Management to redefine end-to-end cross-functional processes. You will assist clients in developing integrated enterprise services and will work across the entire improvement cycle from initial diagnostics and planning, through design, to implementation and value capture.

You will work with McKinsey consulting teams in various Corporate and Business Functions, engaging in running analysis and delivering highly synthesized insights, client data, and process mapping. You will also assist with process redesigning, assessing automation potential and zero-based budgeting. You will play a key role in building the knowledge of the firm on support function transformation and will be the link between McKinsey's global Center of Excellence and client teams to drive benchmarks using our proprietary tools.

You will deliver and drive processes, which will require an understanding of the current client process. You will perform redesigns based on opportunities using various levers like automation, demand management and lean.

You will help maintain the contents of the McKinsey's proprietary databases on the performance of support functions and contribute to building the business support function service line practice.

You will serve as a full-time member on client service teams, contributing to the creation of qualifications packs and LOPs. You will proactively create reusable knowledge products that capture the insights gained from McKinsey's engagements and changes in the business environment. Lastly, you will coach and mentor junior colleagues when necessary.

Meet Some of McKinsey's Employees

Danielle B.


Danielle is one of the leaders of McKinsey’s business with retail and consumer clients. She oversees client projects and helps her teams and her clients utilize McKinsey’s resources.

Fope F.

Senior Associate

Fope helps lead a small team that works for McKinsey clients, helping them address business challenges and strategic questions. Though based in the NYC office, she travels frequently so she can be in-person with her clients.

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