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Legal Billing Supervisor

AT McDonald’s

Legal Billing Supervisor

Chicago, IL

Job Description

Company Description

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

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We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don't meet every single requirement!

Job Description

We are seeking to hire a Legal Billing Supervisor for our Global Legal Operations Team. Our Legal Operations Team is a team of professionals with a focus on McDonald's Legal Department operations, which include the areas of: people development, communications, technology, budget and outside counsel management. The Legal Billing Supervisor will work closely with the Legal Operations Team members and multiple key stakeholders across the global organization. This has been identified as a business critical role as the Legal Department team leads in the US and globally to support the function-wide outside counsel management process. The objective of the Legal Operations Team's work is to manage the Legal Department's people, finance and technology needs strategically, efficiently and effectively.


  • Legal Billing Management. Responsible for supporting billing processes, including:
    • Administering the outside legal spend tool (i.e., the Onit e-billing tool).
    • Onboarding and training of new spend tool users.
    • Ensuring electronic invoices are flowing through the legal spend tool accurately.
    • Maintaining workflows in Onit e-billing.
    • Handling tool questions from internal partners.
    • Working with the Director of Legal Technology & Innovation along with the Outside Counsel Program Manager for system maintenance as needed.
  • Collaborates with IT and Onit Support to identify, address and escalate technical issues with Onit e-billing.
  • Uses McDonald's legal service request app to maintain e-billing tool and responds to support tickets in a timely fashion.
  • Supports legal spend reporting.
  • Provides ongoing support, communications and training to internal and external stakeholders, including vendors, team leads, in-house attorneys and billing coordinators.
  • Supports broader OCM program, including annual law firm reviews, diversity initiatives and RFP processes and reviews data to identify noncompliance with OCM guidelines where relevant.
  • Supports broader Legal Operations Team efforts on an ad-hoc basis.


  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • 2 + years of relevant working experience
  • College degree-Finance, Accounting, Economics or Business major Preferred
  • Financial/Budgeting Background
  • Strong verbal and written communication skills
  • Validated Project Management Skills
  • Detail oriented with strong analytical and interpersonal skills
  • Proficient with Excel and Tableau
  • Desired: Candidates who have experience with the Onit e-billing tool, Tableau, Smartsheet, JusticeBid, handling RFPs and AFAs
  • General Legal Operations work including but not limited to Finance, Data, Reporting, and Dashboarding

Additional Information

McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Client-provided location(s): Chicago, IL, USA
Job ID: McDonalds-406000118603780
Employment Type: Other