Technical Communicator

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Technical Communicator

Overview

•The ability to build and operate a payments processing platform in a new market
•Represent Mastercard operations & technology interests within region
•Viewed as the subject matter expert in your particular field of expertise
•Ability to work in a "start-up" environment
•Closely liaison with key stakeholders and potential 3rd party resources
•Have you ever brought a product to market in an emerging market?
•Have you worked in a "start-up" environment from design-build-operate?
•What experiences do you have working in a highly regulated environment?

Role

•May manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within assigned discipline
•Prepares written text and coordinates layout and organization of manuals, forms and other documents according to established standards
•Writes and publishes technical content according to established protocols
•Supports vendor relationships and financial processing / analysis

All About You

•IT experience supporting IT projects
•Exposure to writing and publishing technical communications, manuals and documents including establishing content structure and layout of technical documentation/information
•Experience with website management
•Experience managing internal partnerships and understanding client objectives
•Familiar with business and report writing

Equal Opportunity Employer


Meet Some of Mastercard's Employees

Charlotte N.

VP, Product Development & Innovation

Charlotte and the ACH Payments Team focus on the strategy, development, and commercialization of new products leveraging real-time payments technology. The team was formed in light of Mastercard’s entry into the real-time payments space and acquisition of the UK-based company Vocalink.

Nili K.

VP, Product Management

Nili works within Mastercard’s Digital Payments Division, focusing specifically on the company’s digital wallet and tokenization solutions in order to enhance the capabilities within each product.


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