Sr. Specialist Implementation

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Sr. Specialist Implementation

Overview

•The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments Globally
•CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
•The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
•Provides the ability for customers to test new MasterCard Release Code
•Accommodates testing whenever financial institutions make changes on their systems
•Do you enjoy learning new technology?
•Do you like working with customers toward a common goal?
•Have you ever performed a consultative role?

Role

•Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
•Provide testing support to MasterCard customers for all products and services.
•Act as processing implementation advisor, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities.
•Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products
•Define, create, maintain and document standard and non-standard key customer processing implementation processes.
•Provide training to CIS organization, other MasterCard organizations and the customer.

All About You

•Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
•Intermediate experience in "Information Technology" system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge.
•Ability to interact well with the customer, Sr. and Executive management
•Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
•Ability to drive change in a technical work environment
•Ability to multi-task covering multiple projects

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


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