Specialist, Implementation

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Specialist, Implementation

In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard implementation activities ensuring quality and reliability of the implementations.
Major Accountabilities:
•Provide end-to-end project execution throughout processing implementation projects.

•Assess and document customer needs and according implementation activities.

•Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.

•Guide customers through applicable MasterCard processing rules, specification and documentation

•Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,

•Handle multiple customer processing implementation projects in parallel.

Education (preferred):
Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.

Knowledge/Experience (preferred):

•One to three years of "Information Technology" system knowledge, with basic understanding of network technology, applications, and project management.

•Understanding of payment transaction processing and industry business principles.

•Understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles.

•Understanding of the 4 party model and the full transaction lifecycle for MasterCard brands

•Ability to interact well with the customer

•Good verbal and written communication skills

•Self Starter with a desire to learn independently

•Good project management skills

•Ability to manage change in a technical work environment

•Ability to understand theory /principles and apply it in the environment

•Ability to work as a part of a cross functional team

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

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