Specialist - GBSC Legal Services, Trademark Administration

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Specialist - GBSC Legal Services, Trademark Administration

Specialist - GBSC Legal Services, Trademark Administration

Location: Pune, India

The GBSC (Global Business Services Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partnering with the Law and Franchise Integrity team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the MasterCard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries.

The Specialist, Trademark Administration works within the broader GBSC Legal Services team, and has shared accountability for delivering positive customer experiences and efficient business results. Reporting to the Manager, IP & Legal Services Operations, this position will be responsible for a variety of important duties relating to the management of the company's trademark portfolio.
•Does the pursuit of excellence appeal to you?
•Are you committed to customer service?
•Do you have a keen eye for details?
•Are you passionate about identifying and implementing process improvements?

If so, keep reading as this might be the perfect role for you.


•Responsible for a broad range of trademark administration services, including uploading legacy trademark applications and office actions in the intellectual asset management system
•Reviewing the file history of each trademark application against official records in U.S. Patent and Trademark Office and foreign trademark office databases to ensure completeness and accuracy of records
•Uploading several hundred documents per month received from trademark offices around the world into the intellectual asset management system
•Reviewing documents that external counsel uploads to the intellectual asset management system, such as U.S. and foreign filing receipts, Notices of Recordation and Notices of Publication
•Creating new matters in the intellectual asset management system and responding to inquiries from counsel
•Assisting with the onboarding and documentation required for new firms and vendors to be retained by Mastercard, including all GBSC requirements

All About You
•Basic knowledge of trademark filing and registration process
•Familiarity with Lecorpio, Anaqua, or other intellectual asset management system
•Keen attention to detail
•Demonstrated ability to manage workloads involving tasks of varying priority and complexity
•Effective communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders on trademark matters

Equal Opportunity Employer

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