Solutions Analyst (Product Development & Innovation)

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Solutions Analyst (Product Development & Innovation)


Working alongside the Director for Product Development & Innovation - Digital Products.

•Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
•Ability to read and understand technical specifications, API/SDK documentation
•Partner with various internal and external stakeholders to understand strategy and agree on solutions to meet needs.
•Maintain an awareness of business solutions particularly with technology platforms
•Tracks and reports on the status of project plans
•Researches industry best practices to support internal and external knowledge documents.
•Provides insights that may influence the sales strategy, and contributes to the development of materials for training and RFPs.
•Creates and reviews sales presentations, proposals and internal business case development.
•Works closely with regional leadership, advisors and sales colleagues to understand regional issuer, acquirer, merchant, and consumer needs and issues
•Participates in business conversations with key decision makers internally and externally
•Develop prototypes, document product specifications, business requirement documents
•Monitor development process and ensure compliance to schedule and timeframe.
•Assess customer needs and requirements for defined segments and target accordingly.
•Attend conferences and trade exhibitions to gain insight in to market dynamics, research new technologies.
•Engages in idea generation for enhancements to existing products, concept validation, business case development, and in some instances financial modeling and planning of these enhancements.

All About You:

•Ability to work independently and multi-task effectively
•Strong attention to detail
•Excellent in communication skills
•Analytical thinker and excellent in problem solving
•Professional/ product experience in financial services, cards, software, payments, technology, digital or another related field a plus
•Willing to expand skills and diversify skill set.
•Possess strong analytical skills, is detail oriented and demonstrates the ability to operate effectively in a complex global environment
•Ability to manage and grow internal and external cross functional relationships and partnerships

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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