Senior Software Development Engineer (Site Reliability - SRE))

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Software Development Engineer (Site Reliability - SRE))


Customer Data Management SRE team comprises of high performing, co-located individuals representing different functional roles with all the necessary skills to build and deliver Reliability and Resiliency features for Customer Data Applications/APIs/Services.

Responsible for the analysis, design, development and delivery of SRE (Service Reliability Engineering) solutions for the Program
Defines SRE requirements for new endpoints, features, sites, technology stacks etc., while adhering to standards, processes and best practices


Deliver large or medium-sized features as an individual contributor with advanced knowledge within SRE discipline, leading a segment of several features or a larger initiative, or may formally supervise a small team, and assigns day-to-day work
Develops & maintains CI/CD pipelines, Release automation workflows, Repositories, Access Control
Manages Environments (within scope) for issues, planned activities, outages, vulnerabilities
Manages Releases with creation of implementation plans, SRE functional test-cases, communication templates, Change Tickets & striving to zero-downtime deployments using B/G tactics.
Manage System documentation and participate in PCI certification, Certificate renewals, BCP, DR exercises for the Program's Services
Oversees and provides technical support to junior team members

All About You

Bachelor of Engineering or Technology in Computer Science or Master's degree in related discipline
Life cycle mindset: Appreciates the mix of new development, maintenance and support required by delivering and supporting solutions
Solution design and integration for moderate to complex systems with multiple integration points and working with cross-functional teams to realize and maintain the solutions
Self-starter who works with little direction, constantly seeks and advances new ways of doing things, keeps abreast of relevant technologies and trends
Proven leadership skills, including the ability to lead others with or without direct authority
Excellent communication (written and oral), customer facing and presentation skills for a variety of audiences

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

See Inside the Office of Mastercard

Mastercard operates one of the world’s fastest payment processing networks, connecting consumers, financial institutions, merchants, governments, and businesses in hundreds of countries around the world. The company’s products and solutions aim to make everyday activities such as shopping, traveling, running a business, and managing finances easy, secure, and efficient for everyone.

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