Senior Managing Consultant- Merchant Consulting

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Managing Consultant- Merchant Consulting


Mastercard Advisors, the professional services arm of Mastercard, provides near real-time transaction data and proprietary analysis, data-driven consulting, and marketing services solutions to help clients optimize, streamline, and grow their businesses.
Mastercard Advisors is comprised of three synergistic business units with distinct P&Ls: Consulting Services, Information Services, and Managed Services.

•Consulting Services business unit is charged with combining professional problem-solving skills with deep payments expertise to address the challenges and opportunities of its clients, enhance Mastercard's strategic and tactical performance and establish Mastercard's global thought-leadership preeminence.

• Information Services is responsible for the direct monetization of MasterCard's differentiated data asset.

• Managed Services is charged with providing superior executional services and turn-key solutions by leveraging MasterCard's unique differentiated data asset and exceptional modeling and analytical capabilities on behalf of large and small clients.

These business units are supported by Advanced Analytics, Advisors Promotion & Marketing, Information Technologies & Advisors Technology Integration, Data Acquisition & Business Development, Human Resources & Development, Finance, Operations, Law and a Project Management Office.


We are at an exciting growth stage within our Merchant business and we are seeking a Senior Managing Consultant with Merchant experience to join the team and play a key role in this growth.

This is a true consulting role and the successful candidate will enjoy working in a global organisation to deliver significant and strategic medium to large projects during this exciting growth phase for ANZ.

Your responsibilities will include:

•delivering top quality work in the consulting services business, with focus on building the merchant consulting business.
•Function as a senior project manager for delivery projects
•Rigorously and logically identify issues covering client problems in the projects managed
•Generate key hypotheses and independently structures work at the project level
•Develop effective working relationships with mid- to senior-level client management
•Synthesize analyses into clear, sound recommendations
•Identify creative and useful additional analyses required and suggest new paradigms for recommendations
•Independently assess client agenda, internal culture and change readiness.
•Create effective, impactful and quality assured storylines and slides at the project level
•Leads small team of consultants in AP region
•Participates in recruiting, training, and developing team members, as requested

All About You

•Suitable candidates will bring previous consulting experience from a leading consulting firm and industry experience, specifically from retailers, hotels or airlines
•Demonstrate excellent analytical, communication (verbal and written) and influencing skills
•You enjoy working as a team member and independently and multi-tasking in a fast-paced, deadline-driven environment is second nature to you
•Your previous experience in managing projects in a fast-paced, deadline driven environment will ensure your success
•Advanced Word, Excel and PowerPoint skills
•Undergraduate degree required, MBA or relevant post graduate degree recommended
•This role is based in Sydney and the majority of the work will be based in Australia, however there may be the need to travel within APAC depending on projects

This role is based in our Nth Sydney office, however we will be relocating all our Sydney-based employees mid 2018 into one new location at St Leonards.

Our new facilities will be one of five Mastercard Global Tech Hub and Innovation Centres - another reason why it is a great time to join!

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

Meet Some of Mastercard's Employees

Charlotte N.

VP, Product Development & Innovation

Charlotte and the ACH Payments Team focus on the strategy, development, and commercialization of new products leveraging real-time payments technology. The team was formed in light of Mastercard’s entry into the real-time payments space and acquisition of the UK-based company Vocalink.

Nili K.

VP, Product Management

Nili works within Mastercard’s Digital Payments Division, focusing specifically on the company’s digital wallet and tokenization solutions in order to enhance the capabilities within each product.

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