Senior Managing Consultant, Advisors
- Toronto, Canada
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Senior Managing Consultant, Advisors
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
Within the Data & Services organization, the Delivery organization is responsible for delivering our various products and solutions to clients. Data & Services Delivery is charged with combining professional problem-solving skills with deep segment and functional expertise to address the challenges and opportunities of its clients, enhance Mastercard's strategic and tactical performance and establish Mastercard's global thought-leadership preeminence.
The Senior Managing Consultant is an active team member who may wear different hats responsible for directing large complex engagements for major accounts. They should demonstrate expertise in one or more segments, client engagement management experience and professional problem-solving skills. As a squad leader, the SMC will be leading a team of individual contributors.
•Responsible for developing team members, including coaching and c mentoring them, making their career development the number one priority. For career levels 7 and below this may be done in partnership with the early-career talent development team
•Contributes towards the development of strategies and programs for large, strategically important regional and global clients
•Implements/communicates strategies to achieve goals, acts as advisor to and maintains ongoing relationships with client executives.
•Assumes overall project management for projects; includes monitoring project budget and takes corrective action as required, ensures quality delivery of engagements, anticipates and manages project risk and ensures appropriate mitigation response is taken globally.
•Rigorously and logically identify issues covering entire client problems
•Generates key hypotheses and independently structures work at the work stream or project level
•Synthesizes analyses into clear, sound recommendations; takes responsibility for structuring and writing reports and steering committee presentations from a works stream or project level; reviews reports to ensure accuracy, quality and timeliness.
•Develops effective working relationships with mid- to senior-level client management
•Proactively seeks new knowledge and structures client work to facilitate the capture of Intellectual Capital with minimal oversight
•Supports account teams in client relationship management and business development efforts
•Interacts with other squad leads within cluster, and across the region.
All About You
•Bachelors degree or equivalent qualification.
•Previous top consulting, analytics or other professional services background strongly preferred
•Excellent oral and written communication and project management skills are critical
•Ability to interact and coordinate effectively with internal and external partners
•Proven track record of mentoring, developing and motivating teams, notably through periods of change
Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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