Senior Engineer, Biz Ops-1

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Engineer, Biz Ops-1


•The ability to build and operate a payments processing platform in a new market
•Represent Mastercard operations & technology interests within region
•Viewed as the subject matter expert in your particular field of expertise
•Ability to work in a "start-up" environment
•Closely liaison with key stakeholders and potential 3rd party resources
•Have you ever brought a product to market in an emerging market?
•Have you worked in a "start-up" environment from design-build-operate?
•What experiences do you have working in a highly regulated environment?


•Support daily operations with a hyper focus on triage and then root cause by understanding the business implications of our products
•Proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications
•Streamlining and standardizing traditional application specific support activities
•Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders
•Align Product and Customer Focused priorities with Operational needs

All About You

•Experience in application development lifecycles and how it integrates with operations.
•Experience in working across development, operations, and product teams to prioritize needs and to build relationships.
•Experience in SAFe (agile) transformations to support the Technology Business Management practice.
•Experience in managing the end-to-end service event and incident management processes to produce excellent customer service to align with the ITSM model.

Equal Opportunity Employer

Meet Some of Mastercard's Employees

Charlotte N.

VP, Product Development & Innovation

Charlotte and the ACH Payments Team focus on the strategy, development, and commercialization of new products leveraging real-time payments technology. The team was formed in light of Mastercard’s entry into the real-time payments space and acquisition of the UK-based company Vocalink.

Nili K.

VP, Product Management

Nili works within Mastercard’s Digital Payments Division, focusing specifically on the company’s digital wallet and tokenization solutions in order to enhance the capabilities within each product.

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