Senior Business Assistant, European Market Development

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Business Assistant, European Market Development

Major Responsibilities:
• This role involves performing administrative duties to support day-to-day department operations for European Business Model Development, European Acceptance & European Strategy.
Responsibilities include:
• Phone coverage; scheduling complex meetings, conference calls and Steering Committees; completing travel arrangements; expense reporting; managing purchase orders, maintaining and managing calendars; generating copies; screening mail; ordering supplies and maintaining department records. Develop and/or prepare correspondence; memoranda; research; reports; presentations or other assigned documentation in specified software package.
• Routinely handles internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.
• Coordinates logistics for more complex meetings/activities, i.e. internal and external meetings including Business and Acquirer Forum events and handling ad hoc projects where assigned.
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or MasterCard.
• Working in team with other Senior Business Assistants in the EMD team to ensure alignment and operational coverage.

Required Skills:
• Must be able to self-direct and work effectively with others at all levels of an organization with European Market Development team members, senior leaders, executive management and consultants.
• As incumbent will be involved in high-level contact and may be exposed to sensitive information, must demonstrate confidentiality, good business judgment and diplomacy.
• Ability to function as a team member in a time-compressed, highly dynamic and ambiguous environment to ensure deliverables are achieved.
• Proficient knowledge of the MS Office Suite, including Excel, Word and PowerPoint skills. Proficient in Outlook.
• Attention to detail with excellent written and verbal communication skills
• Demonstrate ability to manage time and multiple commitments
• Strong decision-making and problem solving skills
• Excellent interpersonal and written/verbal communications skills
• Assignments require incumbent to apply knowledge and skills to routinely resolve complex administrative problems independently or with others.
• Assignments required the use of judgment to develop, modify and adapt procedures in order to most effectively meet demands of given situations.
• May be recognized as an information resource within department and by others.

Experience/Education:
• Educated to GCSE standard or equivalent, University degree or equivalent is beneficial
• Must have a solid track record in an administrative role within a professional environment
• Proficient in Word, Excel, PowerPoint and Outlook
• Financial services, bankcard and consulting industries is a plus.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​


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