Product Manager, Payment Gateway Services

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Product Manager, Payment Gateway Services

This role sits within the Product Management Team of Mastercard Payment Gateway Services.

•Do you want to be part of a collaborative team environment, both locally and globally?
•Have you brought multiple products to market on a global scale?
•Have you overseen product evolution, established go-to-market strategies and implemented improvements within a product life cycle?
•Have you acted as a strategic owner of a global product, established KPIs and managed P&L?
•Have you developed a product roadmap?
•Are you motivated to stay on the cutting edge of digital payment and technology trends?

The successful candidate will act as a thought leader and business owner for their global product portfolio, managing both short-term and long-term strategic initiatives for their commercialised products.

•Develops strategic business plans and product strategy, including rigorous analysis of revenue opportunities and related costs
•Monitors product performance metrics at all stages of the product life cycle, and makes recommendations regarding solutions to address challenges in the portfolio or product strategy
•Analyzes market trends, dynamics, and competition in order to inform product and go-to-market strategies
•Vertical-specific expertise with specific focus on the Airline, Retail and Gaming merchants' requirements for global payment processing
•Deep knowledge of reconciliation services and reporting systems; can act as subject matter expert and drive strategic initiatives to improve product offering, value-add and consultancy in these areas keeping specific vertical nuances and must-haves in mind.
•Commercialisation of reconciliation and reporting features and capabilities
•Determines 'go forward' strategy for products, including assessment of product gaps, support across applicable payment gateways/platforms, maintenance and/or product retirement that need to be addressed in line with business and revenue objectives
•Assessment, proposal and support of platform consolidation initiatives
•Builds strong working relationships with service providers and partners; ability to negotiate pricing and system enhancements.
•Has solid technical background with understanding and/or hands-on experience in software engineering
•Provides support to sales and customer facing teams with communication and training on product functionality and enhancements
•Engages in idea generation for enhancements to existing products, USPs, concept validation, business case development, as well as financial modelling and planning of these enhancements
•Works closely with Product Development, Legal, Compliance, Billing, Finance, Sales, Procurement, Marketing and other areas/teams within Mastercard as part of successful product launch. This includes vendor selection and management, contract negotiation, pricing review/proposal and required internal sign offs.
•Definition of and responsibitiliy for KPIs and profitability targets (P&L)
•Develops internal and external facing collateral
•Creates buy-in for the product vision both internally and with key external partners/clients
•Proactive communication to stakeholders, including product training and client-facing engagements as necessary

All About You
•Advanced product management knowledge, with extensive experience working on product launches in multiple markets
•Experience contributing data-driven product adjustment recommendations that were accepted for implementation by senior leaders
•Experience independently developing and managing budgets for multiple projects and products
•Experience within the payment gateway industry

Required skills include:
•Requirements analysis, planning and strategy, supplier management and commercial negotiation experience, excellent written and verbal communication skills, ability to multi-task and problem solve, commercial focus, experience in product conception/opportunity assessment, market insights and industry intelligence, global payments knowledge, innovation and thought leadership
•Experience working in Agile
Preferred skills include:
•Experience in working effectively with global, cross-functional teams, familiarity with Navision and Oracle

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

See Inside the Office of Mastercard

Mastercard operates one of the world’s fastest payment processing networks, connecting consumers, financial institutions, merchants, governments, and businesses in hundreds of countries around the world. The company’s products and solutions aim to make everyday activities such as shopping, traveling, running a business, and managing finances easy, secure, and efficient for everyone.

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