Manager, Talent Management & Development, North Asia

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Talent Management & Development, North Asia


The Talent COE (Centre of Expertise) is made up of 3 pillars - acquisition, management, and development. This role focuses on the management and development pillars. We are looking for a high-energy individual to coordinate learning and talent programmes/initiatives across Mastercard to deliver impactful solutions. These include: learning initiatives, strategic and functional capability building, executive development, performance management, succession planning, career development, employee engagement surveys and talent assessment programmes.

As an individual contributor to the Talent COE you will be accountable for the development and initial implementation of learning and talent programmes/solutions in China, Taiwan, Hong Kong, Korea, and Japan.


oIdentify local learning needs in partnership with HRBPs and drive the delivery and facilitation of global and also customized Regional and country level learning initiatives to support key business objectives. This will include sales, product, people management, leadership training and other professional skills training
oPartner with Human Resources colleagues to develop learning solutions, including instructor led programs, materials, technology based learning and other appropriate learning approaches and tools
oAct as an Agent of Change and support culture change initiatives and global talent management programs through partnerships with country level HRBPs in order to continuously drive behavior change and improved performance. This includes Career Development, Talent Review, Manager Effectiveness survey actions and plans, Employee Engagement and behavioral change initiatives
oOversee the onboarding and development programs/tracks for the Graduate and Internship programs in order to position MasterCard as an employer of choice and to develop talent
oMonitor and analyze the impact of learning initiatives in order to shape, change and create recommendations for the future
oAccountable for the end-to-end design and execution and performance of approved programs for a designated BU/Function or domain and ensures delivery of high quality programs
oDesigns, develops and curates programs and responsible for work stream planning, identifying dependencies, critical path items and managing risks
oIdentifies specific training needs for a BU/Function and partners with Global Learning Consultants, Regional/BU Talent Consultants, Regional Talent/Local HR Teams, Business SMEs, Alternative Learning Channels Team and LMS Administrators to customize and localize learning programs
oDelivery of ad-hoc projects as directed

All About you

oBachelor's degree; Masters or equivalent degree is desirable
oPrior experience in Talent Development/Talent Management/ OD and training within a fast paced global organization and matrix structure
oStrong communication and presentation skills, with the ability to adapt style and approaches to varied audiences and global/local stakeholder groups
oExperienced in coaching employees and identifying development needs (certification in assessment tools is desirable)
oDemonstrable expertise in building strong relationships, collaborating across geographical boundaries, networking, negotiating and influencing skills
oStrong team player and demonstrates personal flexibility
oStrong Microsoft excel and PowerPoint presentation skills
oPrior experience in group or team facilitation is essential

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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