Manager, Merchant Business Development

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Merchant Business Development

Our Canadian Merchants & Partnerships team is continually striving to deliver world-class solutions to our partners in the merchant community. Reporting to the Director, Business Development, we are pursuing a highly motivated individual who is results driven and can develop rapport with both external and internal partners. Working closely with cross-functional teams, the Manager, Merchant Business Development will work diligently with our prospects to grow new customer business and drive revenues while meeting strategic objectives. Our team focuses on delivering customized solutions in several areas including digital, loyalty, fraud containment, market insights and consulting.

•Identifies new business opportunities with key prospects and executes strategic sales plans to drive revenue
•Analyzes merchants' existing business through profitability modeling, financial forecasting and competitive analysis in order to develop detailed business cases
•Establishes strong relationships with C-Level contacts, creating cohesive partnerships and repeatable revenue opportunities
•Supports strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships
•Provides consultative market insights to merchant partners and reinforces Mastercard's position as a leader in the industry
•Assumes responsibility for the entire customer contract agreement process, synthesizing input from internal stakeholders and taking lead in contract negotiations
•Develops account plans and strategies to achieve business growth in Canadian market
•Maintains a detailed opportunity pipeline, utilizing CRM platform

All About You:
•Motivated self-starter, ability to work independently, able to identify and direct activities to achieve objectives
•Experience in the retail or travel industries with responsibility for payments, co-brand and customer insights is desirable
•Experience with digital & e-commerce players an asset
•Consultative/Solution sales experience with strong influencing and partnering skills
•Ability to manage and grow internal and external cross functional relationships and partnerships
•Demonstrated track record of planning, managing and closing complex, competitive sales efforts and project management
•Committed to continuous learning, and enjoys keeping up with trends in a constantly evolving industry
•Excellent strategic thinking and analytical skills and a proven track record of creating solutions that increase revenue
•Proven ability to translate data into insights, and communicate recommendations to customers in a way that's easy to understand
•Ability to communicate succinctly and confidently to senior management as the need arises
•Bachelor's degree required

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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