Manager Business Development, Acceptance - Qatar, Kuwait, Iraq
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Manager Business Development, Acceptance - Qatar, Kuwait, Iraq
The role of is responsible for developing and executing the Acceptance Strategy to deliver the priorities set for the market. The scope includes traditional & digital acceptance and promoting related Mastercard products, platforms & services to acquirers, third parties and strategic merchants in markets and regionally.
•Leading the development & execution of Acceptance Strategy (traditional & digital)
•Working with a focus on 'New Places to Pay & New Ways to Pay' to realize the vision of a "World beyond Cash". Special focus on opening B2B acceptance, Digital including MPQR (Masterpass QR) and adopting relevant new technologies to advance safe, secure and convenient payments
•Supporting engagements with key acquirers, strategic merchants and third parties to grow existing business, identify new opportunities with a focus on B2B and create new value propositions leading to a deeper Mastercard engagement and stronger mutually beneficial relationship
•Organizing & partnering thought leadership activities, tracking competitive actions, following & implementing regulatory / compliance mandates & understanding emerging consumer trends
•Build XB framework and diversify revenue streams
To support the above priorities, the individual will be required to balance & operate at both strategic and operational level, working with high levels of empowerment and accountability.
The business unit is responsible for delivering annual revenues of USD 30mn, Processed GAV of USD 5bn and locations growth of over 3% delivering 150K acceptance locations in 2020. This is an individual contributor role.
The individual will also be required to partner with x-functional teams and country / cluster heads to identify, execute and position Mastercard as the brand of choice across stakeholders including customers, merchants and cardholders. The role holder will engage with product & acceptance counterparts regionally to align and deliver on a common set of goals within the Acceptance agenda.
Responsible for Acceptance Development for Qatar, Kuwait and Iraq markets
•Construct the annual acceptance plans to achieve business performance on agreed metrics including GAV, Revenue, Acceptance footprint (metrics like new merchants, categories, terminals and quality, operational efficiency)
•Own execution to deliver the annual acceptance plan for acceptance. Tracking and delivering on agreed acceptance agenda for the division by market
•Establish and build relationships with broader Market Development team, as with other critical functions such as Country / Cluster Heads, Relationship managers, Customer Delivery, Marketing, Core Products, Digital Products and the Services organization to deliver on solutions
•Be able to influence and drive a set of cross-functional teams to support the management of key cluster acquiring relationships both from a business development (e.g. acceptance growth and value add products) and operational perspective (e.g. rules, franchise, product delivery)
•Facilitate and accelerate introduction of new acceptance players, business models and technologies into the cluster acquiring landscape
•Building & developing the acceptance team to function as a high performance functional unit. Drive thought leadership, strategic thinking and business case frameworks - to support New Ways to Pay & New Places to Pay as well as driving consumer adoption.
•Support key cluster acceptance initiatives that require multi-market coordination and collaboration (e.g. Contactless, Masterpass & Masterpass QR)
•Proactively identify and address acceptance barriers and pain points - develop models and frameworks in order to create new solutions (e.g. Pricing, Franchise, Legal, Treasury) that can help to overcome acceptance friction
•Drive partner engagement with key acquirers on the adoption and sell-in of Mastercard value add products.
•Identify Alliance partners and channels/opportunities that provide the most appropriate basis for acceptance and revenue growth. Drive brand preference with key customer stakeholders including regulatory engagements as required.
•Implement & track acceptance leads to execute on the Acceptance investment strategy
•Develop and gather training tools and programs for acquirers. Lead ad-hoc research projects, special projects, customer workshops to drive business growth.
•Provide expertise on all acquiring matters including development & delivery of key customer facing programs. Establish and strengthen Mastercard position in market as a thought-leader and dependable partner for 'cashless' payments
•This role requires engagement with senior management including country, cluster, regional & functional leads including global colleagues.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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Mastercard operates one of the world’s fastest payment processing networks, connecting consumers, financial institutions, merchants, governments, and businesses in hundreds of countries around the world. The company’s products and solutions aim to make everyday activities such as shopping, traveling, running a business, and managing finances easy, secure, and efficient for everyone.
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