Manager Account Management

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager Account Management

Overview:

a. This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned customers.
b. The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
c. The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management on the Issuer side with the ability to work across multiple disciplines and functions. He will also be very comfortable dealing with technology.

Role:

-Maintain primary responsibility for managing the relationship and profitability of target customers.
-Responsible for all account management/business development activities for customer set.
-Design and execute strategic/tactical plans to enhance customer and MasterCard profitability.
-Develop strong working relationships with key influencers at customer banks and with MasterCard support teams.
-Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration.
-Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value.
-Responsible for all administrative and operational issues for the target customer set.
-Manage & develop new and existing products; programs and services, as required.
-Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy.
-Recommends market strategy including pricing; introduction to market; profit planning; expense budgets; etc.

All About You:

-Solid, proven experience in Business Development/ Account/product management.
-Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.
-Candidates with work experience in the payments/banking domain preferred.
-Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.
Skills:
-Self driven, organized and pro-active
- Entrepreneurial and commercially focused
-Strong impact and influencing, negotiation skills
-Strong relationship, communication, presentation and marketing skills;
-Work well in a small team leveraging colleagues' skills

EDUCATION:
Bachelors degree required, MBA preferred.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


See Inside the Office of Mastercard

Mastercard operates one of the world’s fastest payment processing networks, connecting consumers, financial institutions, merchants, governments, and businesses in hundreds of countries around the world. The company’s products and solutions aim to make everyday activities such as shopping, traveling, running a business, and managing finances easy, secure, and efficient for everyone.


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