Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Executive Assistant
Overview
Provides EA Support to EVP, Payments Gateway and Global Acceptance & Merchant Solutions SVPs based in London.
Also collaborates with Dubai and Purchase EAs to provide support to visiting Executives when in London.
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Roles and Responsibilities:
• Performs general administrative duties to support day-to-day department operations and provides coordination across the team.
• Responsible for calendar management and scheduling meetings across time zones.
• Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary.
• Manages expense reporting in line with company Travel and Entertainment policy.
• Manage department purchases and Purchasing Card reconciliation, ensuring purchases are made in alignment with the budget and in compliance with related finance policies.
• Plans and coordinates events, on or off-site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs.
• Supports the onboarding of new team members.
• Creates and edits presentations and other communications.
• Assist in preparing and maintaining the departmental budget and create reports on budget status and compliance.
• Manages and communicates corporate applications and compliance programs, such as Access Management, Vivo, Concur, Oracle and other internal applications.
• Manages ad hoc administrative programs for the department and utilises spreadsheets or databases to monitor departmental information and generate reports.
• Researches complex issues on behalf of the executive.
• Serve as administrative liaison with others within and outside the company.
All About You:
Education:
• High School education. College degree a plus.
• Executive administrative experience in a corporate environment interfacing with senior and executive-level management and customers.
Skills/Abilities:
• Ability to think outside the box and solve problems creatively
• Excellent relationship management skills with the ability to influence and persuade, to work collaboratively across functions, and to interact effectively with stakeholders
• Keen sense of urgency with a results-driven orientation
• Ability to prioritise and discern what is truly important
• Proficiency in MS office products (Excel, PowerPoint, Word, Outlook); Oracle required;
• Accuracy and attention to detail with the ability to multitask.
• Ability to function well in a busy and varied environment and work well under pressure.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.