Director, Sales Excellence

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Sales Excellence


This position will report into the Global Senior Vice President Sales Excellence. In this role, the individual will be responsible for identifying, proposing, designing, developing, implementing and running solutions to strengthen, optimize, and bring efficiencies to our sales force and to help drive business results. This role will have direct accountability for driving our current solutions and developing new solutions that enable our sales professionals to improve their efficiency and effectiveness, and provide dedicated support to specific strategic projects.

•Responsible for driving current Sales Excellence solutions (enhance customer engagement, enable sales leadership and improve sales knowledge) across the world enabling the sales teams to make their long term revenue targets across all sales verticals.
•Be the global contact for the managed solutions under her/his responsibility
•Responsible for generation of new ideas across all the Sales Excellence areas, and particularly with impact on the business, working on identify, propose, prioritize, build business plan and P&L, design, develop, implement, communicate and training.
•Be focused on the user experience, having the user (sales person) as the priority and center, and working towards the satisfaction of the user needs.
•Lead/own the project of the solution to create and/or improve to be implemented, working with the different global areas and regions to have a comprehensive and robust approach, paying attention to the details, developing, understanding, managing the dashboard & economics metrics of the solution.
•Lead/own the execution (tracking, monitoring and improvement) of current solutions under her/his responsibility.
•Work directly with the Executive Vice President of Sales Excellence in strategic projects.
•Lead/own relationships with cross functional business leads including Regions, Data & Analytics, Products & Services, Marketing, Learning and Development, HR, Communications, O&T and others.

All About You
•Sales experience including leading transformational efforts that improved sales experience
•Strong analytical skill, managing the financials of the new and existing solutions.
•Strong project management skills and experience.
•Presentation skills to translate complex projects to simple charts, and manage the presentations to senior management.
•Experience and skills for creation and innovation of solutions
•Demonstrate ability to partner credibly with multi-areas, i.e. sales, data and analytics, product development, product marketing, business development, finance, and emerging technologies.
•Strong influencing and negotiation skills, the ability to think from the perspective of the sales professional
•Knowledge of payments business
•Regional and market sensitivity and understanding

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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