Director, Product Management Technical (Regional Solutions)

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Management Technical (Regional Solutions)

Are you a technical product leader who wants to shape the cloud platform for Mastercard's digital, marketing, loyalty, and business services (DML) products? Are you a leader who is passionate about developing those working for you while building and nurturing an inclusive team culture? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development?

We are breaking up our DML monoliths and re-platforming features into re-usable microservices and APIs while we continue to innovate and deliver results for our customers. The Director Product Management - Technical (PM-T) leads a global team of PM-Ts who are setting the vision and direction for the micro-services and APIs/SDKs that form the building blocks of our cloud platform. Your PM-Ts synthesize, prioritize, and groom requirements into user stories, prioritize the backlog, and define the acceptance criteria, to continuously deliver high quality features in our scrum delivery model. In this role, you will:
•Lead a team of individual contributors and potentially first level managers
•Transform business analysts and systems analysts delivering projects into full stack PM-Ts building platform components and executing in scrum methodology
•Create a data driven and continuous learning culture across your organization and use this data to drive incremental improvements across DML
•Continuously monitor and analyze key performance indicators on the organization's score card and move them in a positive direction
•Rigorously inspect the roadmaps and backlogs for all of the platform products and associated delivery plans of your PM-Ts using your own tech depth, product development experience and business acumen to assess risks and continuously raising the bar across all platform product dimensions
•Build and cultivate strong internal relationships
•Manage escalations
•Actively encourage the development of your technical staff

•Demonstrated ability to operate with complete independence and autonomy
•Experience defining and building cloud-native software products as a platform at scale
•Proven track record of data driven decision making and applying continuous improvement methodologies across your team
•Can debate the product merits with business teams, architects, engineers, and designers
•Experience in agile delivery methodologies (scrum, Kanban, etc.)
•Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
•Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization
•Demonstrated experience as people manager with the ability to attract, recruit, and develop technical talent
•Payments expertise a huge plus
•BS/MBA in related discipline.
•Product development experience including time developing people

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

See Inside the Office of Mastercard

Mastercard operates one of the world’s fastest payment processing networks, connecting consumers, financial institutions, merchants, governments, and businesses in hundreds of countries around the world. The company’s products and solutions aim to make everyday activities such as shopping, traveling, running a business, and managing finances easy, secure, and efficient for everyone.

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