Director, Product Management, Processing- LAC

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Job Title

Director, Product Management, Processing- LAC

Director, Product Management, Processing - LAC

Grow and expand sales with new customers with the FI and Postal Services Vertical; majority for time spent

• Prospect identification and sales cycle development - ensuring there's an 18 month commercial plan for your vertical in partnership with all Divisions across Latin America
• Prospect tracking with internal stakeholders; defining addressable opportunities and prioritization across the year including working with product around the proposition development and execution
• Initial proposal development including RFP's - all steps from managing the internal deal formulation and approval through to customer presentation

Develop and execute account plans for each customer and a strategic business plan across the area of responsibility
• Day-to-day issue resolution and account management activities across the existing postal services and self-issuers
• Develop optimization plans to grow existing customers beyond usual organic growth levels
• Ensure comprehensive customer marketing plan is in place to drive portfolio performance (usage and acquisition)
• Implement engagement governance and cadence for quarterly reviews and monthly meetings to track and manage the account
• Facilitate an annual planning sessions incorporating regular competitor analysis and data analysis to optimize opportunities and performance
• Manage all contractual renewal and extension negotiations

The candidate would have
• Significant business development experience across Latin America; strong demonstrated ability to initiate, pursue, negotiate and close complex sales and deals
• Strong bias for outcome and action - act with agility
• Extensive experience in managing formal RFP's - ability to structure the content and VAS's to differentiate beyond just price
• Numerate with a track record of P&L management and of consistently growing sales/revenues
• Robust experience of working within a highly matrix organisation; ability to partner, manage and influence internal stakeholders across various businesses
• Good knowledge of the payments industry, with demonstrated expertise in developing partnerships with a diverse set of industry stakeholders
• Creativity to be able to identify non-traditional opportunities, and growing share and/or penetration within an existing customer relationship
• Able to bring together sales, product, marketing and operations to develop the business

• Self- starter, independent operator and highly proactive - does not wait to be directed
• Good strategic vision, thought leadership and ability to turn complex strategies into practical and execution oriented plans
• Outstanding written, oral and presentation communication skills
• Strong team player and collaborator, committed to breaking down silos
• Bachelor of Commerce degree or similar from a leading institution and MBA ideal

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

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