Director, Product Management, Partner Simulation - Digital Payments Technology

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Management, Partner Simulation - Digital Payments Technology

Overview
•Director, Product Management, Partner Simulation, is a unique Product Management role with responsibility for improving the issuer, merchant, and partner experience at Mastercard
•Generate actionable insights to improve Mastercard's digital products
•Be Subject Matter Expert on digital payments, digital wallets, card tokenization, and associated technologies
•Provide customer-centric technical & thought leadership to Product and Delivery teams
•Navigate effectively in a cross functional matrix environment across multiple organizations
•Questions for You:
oHave you ever brought a digital payment solution to market?
oAre you passionate about creating best-in-class digital products and experiences?
oHave you ever worked with geographically distributed and cross functional teams?

Role
•Product Manager of the Partner Simulation Capability - an internal platform used to generate detailed, actionable, customer-centric insights for improving Mastercard digital products
•Represent the Customer point-of-view by managing a suite of digital applications that simulate Mastercard's customers
•Work with internal and external partners to conduct "real-world" implementations of Mastercard digital products
•Use various feedback methodologies to surface issues/gaps, and generate compelling solutions
•Influence internal stakeholders in Product, Technology, and Delivery to drive customer-focused improvements

All About You
•Excellent consultative skills to analyze products and processes, surface relevant insights, and recommend compelling improvements
•Software engineering or solution architecture background is a plus, as is experience in API onboarding, implementation, and documentation
•In-Depth knowledge of digital payments technology stack
•Proven experience in digital payment product conceptualization, solution design/architecture and development, preferably in financial services or the bankcard industry
•Above-average verbal and written communications skills, including ability to create compelling presentations
•Comfort presenting to cross-functional and executive audiences
•Bachelor's degree or equivalent experience

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


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