Director, Product Management, Advisors Consulting Digital and Commerce

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Management, Advisors Consulting Digital and Commerce

The Data & Services (D&S) team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Within the Data & Services organization, the Advisors Consulting and Information Services organization is focused on creating, evolving and delivering superior Analytics, Insights, Test & Learn (former APT) and Consulting products and services. The Product Management teams are accountable for the full P&L of the products and the Delivery teams ensure that all projects and programs are efficiently and successfully completed.

This role is responsible for:
o Global P&L ownership for a set of products within the newly established Advisors Consulting Digital and Commerce team
o Determining and driving forward the product innovation global agenda and product road map
o Ensuring successful sales of the product through Mastercard's global executives and sales teams
o Aligning with P&I leads to ensure global company priorities are supported
o Ensuring scalable projects grow over time vs bespoke assignments
o Ensuring an E2E point of view, leading to the sale of other D&S products as part of the offering
o Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships

Candidates for this role will likely have answered 'yes' to the following questions:
o Do you have a track record of successfully developing services products including managing a P&L?
o Are you comfortable with influencing and negotiating with top executives?
o Are you comfortable with rigorous and advanced analytics?
o Are you motivated by working in a flat hierarchy and making broad contributions?
o Are you interested in solving problems through technology and software?

• Accountability for delivering top and bottom line success for a set of products within the Advisors Consulting Digital and Commerce Product line
• Ability to effectively contribute to the development of the Advisors Consulting product road map
• Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard global leadership to represent the suite of products
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
• Development and refinement of Delivery models to ensure flawless and efficient Delivery
• Ensure all critical KPIs are met or exceeded including:
o Regional Product P&L
o Scalability (number of scalable projects regionally)
o Contribution to regional Mastercard goals

All About You
• Experience with Product Development and P&L management
• Strong project management skills
• Experience effectively leading international teams
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Desire to roll up sleeves and make direct contributions
• Interest in technology and desire to apply technology to solve problems
• Strong communicator
• Demonstrated ability to build relationships with senior executives
• Knowledge of the financial services industry, ideally including both retail banking and payments
• Previous top consulting background strongly preferred
• Bachelor's degree required

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

See Inside the Office of Mastercard

Mastercard operates one of the world’s fastest payment processing networks, connecting consumers, financial institutions, merchants, governments, and businesses in hundreds of countries around the world. The company’s products and solutions aim to make everyday activities such as shopping, traveling, running a business, and managing finances easy, secure, and efficient for everyone.

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