Director, Product Development & Incubation, Global Credit

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Job Title

Director, Product Development & Incubation, Global Credit

Overview

Reporting to SVP New Credit Solutions Development & Platforms, The Director, Product Incubation will join the Global Credit Product Development team to take key concepts into pilot testing. This includes working closely with the VP, Product Experience & Design to drive prototyping, leveraging internal and external technologies and developing user experience and interfaces for new solutions in line with the overall product strategy.

Responsibilities

•Drives development of new products in anticipation of or response to customer needs, market trends, and competitive opportunities
•Drives rapid prototyping, iterative design and delivery for a suite of MasterCard products and/or services
•Validates technical delivery and ensures that output complies with the product requirements and is fit-for-purpose
•Integrates new requirements into existing product and service solutions leveraging project management skills and product development expertise
•Design with an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers.
•Work with the broader development team, including ideation lead, experience and user design, product developers, technology, or services owners.
•Troubleshoot with development partners during the design/build/test/launch cycle. Ensure that designs are effectively translated into the software builds.
•Strong end to end experience skills, to ensure market readiness for pilot stage of product development
•Leads interfacing with Solutions Architects and technical developers to translate product requirements into technical specifications ensuring mutual understanding and minimizing time and cost to market
•Leverages research, data to provide recommendations on go/no go commercialization plans coming out pilot and/or any specific enhancement recommendations
•Ensure appropriate use of and compliance with the PME process

Experiences
•Experience in overseeing the rapid prototyping for regional/local digital solutions
•Experience and strength in project management leading to product development and commercialization
•Experience conducting product demonstrations and presenting compelling product propositions to internal stakeholder and external customers and industry events
•Strong track record at synthesizing products and services from multiple functional areas into value propositions that align with regional or local customer needs
•Demonstrated track record in leveraging research and data analytics to drive insight and product concepts / design.
•Experienced in leading user centered design activities from experience strategy to wireframes through to validation and development.
•Ability to deliver end to end design that transcends, form factors and delivery channels.
•Excellence and balance between strategic thinking hands on execution
•Strong execution track record of seeing conceptual designs through to products that launched to positive end user feedback & adoption

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​


Meet Some of Mastercard's Employees

Charlotte N.

VP, Product Development & Innovation

Charlotte and the ACH Payments Team focus on the strategy, development, and commercialization of new products leveraging real-time payments technology. The team was formed in light of Mastercard’s entry into the real-time payments space and acquisition of the UK-based company Vocalink.

Nili K.

VP, Product Management

Nili works within Mastercard’s Digital Payments Division, focusing specifically on the company’s digital wallet and tokenization solutions in order to enhance the capabilities within each product.


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