Director - Managed Services

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director - Managed Services

Director, Managed Services


•MasterCard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide. Addressing complex challenges in strategy, marketing, risk, and operations, MasterCard Advisors helps clients maximize the value of their payments businesses.
•Managed Services is the global business unit responsible for delivering marketing consulting capabilities for MasterCard's customer verticals: financial institutions, governments, retailers and ecommerce
•The Managed Services Business Leader for Greater China defines marketing consulting solutions and leads the delivery of impactful engagements. The role also supports sales efforts in these two growing markets by building a body of quantifiable successes
•Are you a direct marketing expert who uses analytical insights to drive measurable results?
•Are you a team player, collaborative yet confident in your personal expertise?
•Can you identify and learn from direct marketing best practices?


•Lead the expansion of Managed Services in Greater China, working closely with Business Development
•Deliver highly effective and efficient direct marketing campaigns across all channels to acquire new accounts and optimize portfolios for FIs, retailers and ecommerce, and governments
•Identify cost efficiencies and opportunities for scale
•Onboard, train and manage external agencies
•Create internal and external thought leadership on effective below-the-line marketing channels and tactics

All About You

•BA required; MBA preferred
•Experience at an issuing bank in Greater China and/or other sophisticated payments markets; retailer experience a plus
•Digital marketing experience required
•Hands-on experience in designing and delivering large scale campaigns acquiring new customers and marketing to existing customers
•Comfortable in a remote managerial situations
•Excellent interpersonal and communications skills
•Fluent in written and spoken English; Cantonese & Mandarin
•Travel required; approximately 50%

Equal Opportunity Employer

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