Director, Franchise Architecture & Standards

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Franchise Architecture & Standards

Franchise is core to all Mastercard business: we enable our business by licensing our customers, registering third parties in the payments ecosystem, and creating, modifying, and enforcing standards that govern participation in the system. Franchise Architecture and Standards manages the operating rules and standards that allow Mastercard and our customers to offer safe and convenient ways to pay in more than 210 countries and territories around the world. As technology accelerates the introduction of new and innovative ways to shop, pay, and send money, the Franchise Architecture and Standards team is responsible for ensuring that Mastercard's Franchise adapts in a way that enables these solutions while preserving the integrity of our brands and network.

The Director, Franchise Architecture and Standards, will partner with product and account teams to ensure that we are evolving the Franchise in a way that advances our product strategies and builds enduring value for our customers. This role will be responsible for the development of new standards as well as the adaptation of existing standards to advancements in technology that support product innovation and security.
•Manage the Mastercard Brand Standards, partnering with the brand strategy, digital and core product teams, to apply a consistent and forward-thinking approach to the standards for the use of the Mastercard, Maestro and Cirrus marks
•Manage variances globally, leading the review of global variances and coordinating regional variances with each regional lead
•Contribute to the development of standards in a way that that drives business growth and preserves the integrity of the Mastercard Franchise
•Partner with business units to drive ongoing development of standards that enable new operating models, new technologies, and new customers
•Participate in cross-functional working groups and facilitate meetings to ensure productive dialog and discussions
•Advise senior management on the development and application of governance standards and draft changes in relation to evolving business environments
•Draft standards required to enable new product and transaction processing models, and manage through the internal review and governance process

All About You
•Thorough understanding of the governance and operating structure of a payments network
•Thorough, meticulous and analytical approach
•Ability to think logically and process information with a high degree of accuracy
•Proactive work ethic, with the ability to deliver results and meet challenging deadlines
•Experience gained in financial services and/or the online payments industry, preferred
•Excellent documentation, report writing and presentation skills
•Expert writing skills
•Ability to build strong, positive working relationships at all functional levels
•BA/BS degree required

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Back to top