Director, Bill Pay Partnership Development

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Job Title

Director, Bill Pay Partnership Development

As Mastercard seeks to define a world beyond cash, we are pursuing payment opportunities leveraging non-card technologies. Mastercard's acquisition of Vocalink adds Real-Time Payments (RTP) to our solution set, allowing us to capture new segments of cash, check and ACH payments for the network. The largest identified opportunity for Mastercard in the U.S. is in revolutionizing consumer bill pay. The current consumer bill pay experience is cumbersome, costly, slow and fragmented. By combining our RTP assets with our existing biller network, RPPS, we can bring a solution to market that improves this outdated ecosystem for all parties involved. To win in the market, we will also leverage our strengths in brand, standards, consistency, trust and security.
To accomplish this, we must build a world-class bill pay product. We will engage key external partners in our new biller network, including the largest US banks and bill service providers. This customer-focused leader will work closely with our counterparts in the US Region (Sales and Account teams) to enlist banks, billers and their service providers to join the Mastercard Biller Network. This role will be responsible for adding new bank partners to the network to enable our launch in 2019.
We are looking for an experienced payments professional to lead product sales efforts in partnership with Mastercard's US customer account managers and their respective bank processor customers.

Role description:
Consults with US customer account managers and their respective bank customers and prospects to develop optimal sales approach and execute those strategies to grow our bank network. Develop targets and sales approach for players in the bank bill pay service provider marketplace. Key activities include the development of sales strategy and execution for the most significant/complex opportunities, including proposal development, negotiation of business and financial terms and closing of deals.

•Works with the customer account management teams in the qualification and prioritization of pipeline and cross-sell opportunities targeting largest bank and biller opportunities
•Partner with NAM Marketing team to develop sales collateral and customer-facing messaging to promote our new bill pay network.
•Liaises with bank customers, account teams and Global product teams to share voice-of-customer feedback on required/desired functionality for NAM customers
•Consults with the clients/prospects to assess complex and highest value business opportunities
•Completes diagnosis of client's current business situation and related requirements through data gathering, customer collaboration, research, tools development and business case modeling.

•Customer Focus
•Strong written and verbal communications
•Experience in technical sales or a product manager for a complex payments product or service
•Experience in retail banking, payments and/or billing; or selling to those segments
•Worked closely with retail banks, treasury management organizations, Fintech's, bill presentment companies
•Familiar with accounts receivable environments and/or retail banking
•Comfortable interacting with and experienced at influencing all levels of bank management to advance sales discussions

Education/Certification Requirements
•Bachelor's degree
•Travel required

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

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