Digital Producer

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Digital Producer

Mastercard's Prepaid Management Services global digital presence is currently served by over 85 websites and we are looking for the Digital Producer to be responsible for maintaining the current portfolio of marketing and My Account platforms. The role holder will be responsible for managing the lifecycle of CMS changes and work collaboratively with the relevant Operations & Technology (O&T) teams, compliance and legal to oversee the successful delivery of those changes as well as the launch of new digital platforms.

The Role:
•Managing the growth of Mastercard's Prepaid Management Services (MPMS) websites: including CMS updates, landing page creation and constant innovation to drive business success online.

•Day-to-day management of CMS changes and working closely with internal web development teams, to improve the user experience and always put the customer first.

•Delivering new digital platforms for MPMS and clients, including the launch of new marketing and servicing sites.

•Implement digital best practice, improve existing customer experience and drive financial growth with a focus on platform consolidation.

•Use data driven insights to reduce customer friction across our portfolio of websites.

•Provide regular analytical reporting and recommendations based on data.

•Partnering with and supporting regional team (Marketing, Product and Sales in particular) to advise on best practice digital execution and instigate change for the better.

About you:
•Experience managing websites; content, stakeholder reviews, approvals and updates.

•The role requires someone with a strong all-round approach to digital; ranging from content management, launching of new features/functionality in production and a strong desire to innovate and learn from the ecommerce industry.

•A team player that wishes to support an innovative and fun global team by aligning to strategy, understanding the goals of the team and always working towards success.

•Excellent communication, presentation and interpersonal skills including the ability to work with and influence people across the organisation

•A background in financial services is desirable; knowledge/experience in actively managing websites is a must.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

Meet Some of Mastercard's Employees

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