Coordinator, Corporate Security, Purchase Security Operations

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Coordinator, Corporate Security, Purchase Security Operations

Overview
• Oversees preventative physical security and compliance, and develops, delivers, maintains and monitors physical security policies, standards, and best practices
• Oversees compliance and the implementation of disaster recovery procedures

Responsibilities
• Coordinates Security Control Center 24x7 operations, advanced security systems and with contracted security staff
• Responsible for operational oversight of security systems and procedures
• Monitors vendor compliance with security operating guidelines
• Coordinates/Dispatches emergency responses to all security events
• Ensures proper escalation of any contract personnel related issues
• Dispatches contract Security Officers to intrusion alarms, access control issues and crisis alerts
• Resolves complex customer service issues
• Monitors and manages access control, fire detection and CCTV systems
• Maintains access of brass key control
• Processes Electronic Staffing requests, builds access control profiles and grants ID badges
• Initiates Incident Report investigations and provides detailed reports
• Prepares and conducts shift change briefings
• Initiates emergency dispatch, response and mitigation

Experiences
• Represents MasterCard while interacting with Fire, EMS and Law Enforcement liaison at State and Local levels
• Strong Customer Service Skills
• Formal and ongoing Security Training
• Complex problem solving
• Supervisory Skills

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


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