Analyst, Global Marketing Research & Insights

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Analyst, Global Marketing Research & Insights

The Analyst, Research & Insights will partner with our global product development and product
marketing teams, providing insight to drive strategy and innovation
The successful candidate will have experience at uncovering insights, presenting them to the business,
able to advocate for their recommendations and successfully influence critical business decisions.

• Partner with the Global Product and Marketing Teams to drive strategy and innovation through
consumer and customer insights
• Proactively provide thought leadership to influence stakeholders in order to make the appropriate
business decision through the lenses of consumer, customer and business goals/priorities.
• Develop research plan based on identifying key business questions and knowledge gaps
• A clear communicator, able to deliver findings in an engaging, fresh and impactful manner, cutting
through the complex to tell a simple, compelling narrative
• Source and synthesize information and data points, and translate them into actionable insights and
business recommendations
• Source and execute complex primary research projects with collaboration of research partners in
order to address business questions.
• Manage research project from start to finish- translate business questions in to research plan; source
appropriate research partner; develop questionnaire, data & analysis plan; write report/presentation
and communicate to key stakeholders
• Manage research agencies to successful and timely project delivery, managing within budget
• Analyze consumer and market trends to understand key perceptions, motivations and drivers of
consumer/customer/market dynamics.

All About You
• Bachelor's Degree preferred. Advanced Degree helpful
• Client-side work in CPG preferred
• Experience in payments/financial industry a plus but not required
Core Competencies:
• An analytical mindset, with a passion for deconstructing and reframing questions and an ability to
distill disparate datasets into clear & meaningful recommendations
• Consultative abilities, strong problem solving, analytical & quantitative skills. Ability to integrate
intelligence sources and connect the dots to arrive at a conclusion/hypotheses/story/the solution.
• A deep understanding of how to turn insights into action and impact the commercial agenda
• Ability to connect research insights with consumer/market trends to develop hypotheses around
results/next steps.
• Strong data packaging and storytelling skills.
• Successfully delivered presentations to internal leadership or external stakeholders
• Ability to work independently in designing & managing research - both qualitative and quantitative
• Experience across a broad range of market research techniques and analytical techniques
• Advanced Excel & PowerPoint skills, SPSS skills.
• A team player, who thrives on working collaboratively, inspiring others and bringing out the best in the
wider team
• Extensive experience working with internal colleagues across functions and job families
• Equally comfortable contributing and influencing in group or individual assignments.
• High energy, enthusiastic and passionate about getting to the insight.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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