Analyst, Customer Delivery Department

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Analyst, Customer Delivery Department

•work with external stakeholders to understand, gather and document detailed business requirements regarding products which should be implemented in MPTS (issuing of different types of cards (prepaid, debit, credit) with different sets of value added services like MDES, InControl etc);
•produce written documentation of client's business requirements (functional and non-functional requirements) according to UML and BPMN standards;
•preparing system analysis of business requirements (use cases, activity diagrams, interfaces specifications) in Enterprise Architect tool;
•defining interfaces specification between MPTS and other parties;
•working closely with other teams in organization a variety of end users to ensure technical compatibility and user satisfaction;
•support of planning and executing internal tests of developed solutions;
•working flexibly to deadlines;
•other duties may be assigned.

All about You:
•good understanding of cards and payments area;
strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
•knowledge about Enterprise Architect tool;
•knowledge of UML and BPM standards;
•good communication skills, with the ability to handle conversations with customers;
•the ability to work under pressure on multiple projects within project timeframes;
•a passion for creating solutions with a positive attitude to change;
•strong English written and verbal communication skills including technical writing skills;
•proven of experience in analysis (at least 3 years)

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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