Sr Admin Assistant

The Senior Administrative Assistant will support an individual or group by providing an in-depth knowledge of administrative procedures and tools required. Incumbent has basic understanding of the business service area, clients, key terms and service offerings. May handle sensitive information with professionalism and integrity while communicating openly and often among team members. Continually strives to promote smooth workflow and ensure client needs are met. Ensures Mercer standards are used in all document production. To fulfill the role, the Senior Administrative Assistant will:

  • Manage consultant(s) calendar; schedule meetings. Arrange travel for consultant(s); manage expense reimbursement for clients; complete time entry weekly. Process and/or coordinate completion of expense reports in a timely manner; handle monthly client invoicing (WebCAS), code population, and client marketing information (M-Drive)
  • Establish, maintain and manage client subject files, personal working files and legal plan documents as applicable. Coordinate production of documents using available resources. Provide peer review of documents before final production/distribution to ensure quality control of final product
  • Edit and create documents using PowerPoint, Excel & Word while ensuring all documents produced adhere to Mercer's global identity/document standards
  • Adhere to best practices and expense control (i.e., travel rates, office supplies, catering, vendors, etc.). Contribute to accurate client/project budget management through accurate and prompt time entry
  • Manage outgoing mail, overnight shipments and other deliveries to clients, vendors or internal recipients
  • Assist team with a variety of administrative tasks as assigned. Provide back-up AA support within and outside of business area as needed


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