Senior Health & Benefits Consultant - Mid-Market

The Senior Health & Benefits (H&B) Consultant will lead consulting engagements with 5,000+ life employers regarding their medical, dental, life and disability benefit plans and programs and negotiate with benefits carriers and vendors to secure health and welfare plan coverage for these employers. Level of support provided depends on size of client as well as complexity and revenue of the account - at this level the senior consultant is the client lead and is often the Mercer relationship manager. To fulfill this role, the Senior Consultant will:

  • Lead complex client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other studies
  • Develop sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues
  • Determine the full scope of services provided to the client and sets roles/responsibilities within the client team
  • Effectively communicate Mercer's position on latest industry trends to clients
  • Be accountable for revenue/profitability for client accounts and projects
  • Monitor success of projects in terms of scope, budget, timeliness and client satisfaction
  • Use appropriate Mercer tools (e.g., HBB) in the development and execution of client strategy
  • Incorporate compliance and professional standards into all work processes, including transparency, AFG, peer review and maintaining required licensure

  • Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients
  • Set strategic direction and create demand for new products/services in the marketplace
  • Lead and participate in new business opportunities with sales channel partners
  • Cross-sell other Mercer and Marsh and McLennan Companies products and services to clients
  • Build market presence by leading and presenting at industry seminars and conferences
  • Lead successful regional or national marketing initiatives
  • Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments
  • Leverage Mercer's size and reputation to negotiate highly competitive rates and coverage options from carriers and vendors
  • Leverage work to the most appropriate career level/grade
  • Delegate effectively to provide developmental opportunities to team members while providing mentoring and coaching to direct reports and project team members


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